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Hi.
Thank you for contacting us.
To change the mobile log size, please go to theme options/ header/ mobile header/ and change the logo top/bottom padding to small. https://prnt.sc/eWRZAiaA5qMO
That will help you increase the mobile logo.
Please recheck it.
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1 year, 10 months ago in reply to: product category description is not properly formatting and being plane text #30875Hi.
Thank you for contacting us.
We have checked and helped you display the HTML for the category description. https://prnt.sc/YetvBE8hi7ts
Please recheck it.
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Hi.
Thank you for contacting us.
I think the issue is when you using the option of the Rocket and cookies plugin.
Please try to disable that plugin and recheck it.
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Hi.
I think the Elementor's issue is that it uses Ajax to save the page data. Sometimes it also has an issue when saving.
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Hi.
I have checked the history and revisions of the home page. I have backup the version on Mar 4.
Please recheck it.
You can do it with another page.
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Hi.
Can you give me the subdomain site? I also need to check that site and copy the elementor to the main site.
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Hi.
Please give us your site URL, admin account. We will access your site to help you fix that issue.
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Hi Chris.
Thank you for your feedback. If you need help, please let us know again.
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Hi.
Thank you for contacting us.
To fix that issue, you can try the trick below.
Please go to Elementor/ Tools/ and click to regenerate Files & data, click to sync library and save the change.
Please recheck it.
Regards.
Hi.
We have checked and helped you fix the issue with the slider.
For the other image, we are using the placeholder image to reduce the import time.
You can change that image by your image or you can get the image from our demo for your site.
Regards.
Hi.
Sorry for the late response.
I have added CSS to help you hide the image in the thumbnails.
Please recheck it.
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Hi.
Thank you for contacting us.
We have checked and disabled the archive page for the footer and portfolio post type.
Please recheck it.
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Hi.
Thank you for contacting us.
We have checked your site, everything works fine. You have installed all our required plugins and demo data.
Please recheck it and let us know again if you need help.
Regards.
Hi.
We have the option at the theme option to show/hide the cart button on the mini cart. https://prnt.sc/NC5xNx6XkCZh
I have helped you enable that option.
Please recheck it.
Regards.
Hi.
I have checked your site and I can edit your footer with Elementor. https://prnt.sc/uVX088Q_dIOF
Please recheck it.
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