Jackie

Forum Replies Created

Viewing 15 posts - 406 through 420 (of 5,019 total)
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  • 1 year, 9 months ago in reply to: Elementor Broke after moving website to new Domain #30859

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    Please give us your site URL, admin account. We will access your site to help you fix that issue.

    Regards.

    1 year, 9 months ago in reply to: Reorder Portfolio Items? #30854

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi Chris.

    Thank you for your feedback. If you need help, please let us know again.

    Regards.

    1 year, 9 months ago in reply to: Elementor Broke after moving website to new Domain #30853

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    Thank you for contacting us.

    To fix that issue, you can try the trick below.

    Please go to Elementor/ Tools/ and click to regenerate Files & data, click to sync library and save the change.

    https://prnt.sc/6Zl7zipcL40b

    Please recheck it.

    Regards.

    1 year, 9 months ago in reply to: Demo Content missing on fresh installed homepage #30852

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    We have checked and helped you fix the issue with the slider.

    For the other image, we are using the placeholder image to reduce the import time.

    You can change that image by your image or you can get the image from our demo for your site.

    Regards.

    1 year, 9 months ago in reply to: SHOP part is missing #30851

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    Sorry for the late response.

    I have added CSS to help you hide the image in the thumbnails.

    Please recheck it.

    Regards.

    1 year, 9 months ago in reply to: Deactivate Portfolio & Footer Archiv? #30835

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    Thank you for contacting us.

    We have checked and disabled the archive page for the footer and portfolio post type.

    Please recheck it.

    Regards.

    1 year, 9 months ago in reply to: Installing Theme-Plugins Problems #30834

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    Thank you for contacting us.

    We have checked your site, everything works fine. You have installed all our required plugins and demo data.

    Please recheck it and let us know again if you need help.

    Regards.

    1 year, 9 months ago in reply to: SHOP part is missing #30827

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    We have the option at the theme option to show/hide the cart button on the mini cart. https://prnt.sc/NC5xNx6XkCZh

    I have helped you enable that option.

    Please recheck it.

    Regards.

    1 year, 10 months ago in reply to: Footer Update Not Reflecting #30824

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    I have checked your site and I can edit your footer with Elementor. https://prnt.sc/uVX088Q_dIOF

    https://prnt.sc/L1leH1qM9Ik9

    Please recheck it.

    1 year, 10 months ago in reply to: footer is not updating – Why have you made like this #30822

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    Please check "Private reply" which will protect your message. https://prnt.sc/Gb6W6ibKw6S1

    Regards.

    1 year, 10 months ago in reply to: footer is not updating – Why have you made like this #30818

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi neerajaneja

    Thank you for contacting us.

    Please give us your site URL, admin account. We will access your site to help you check that issue.

    Regards.

    1 year, 10 months ago in reply to: Footer Update Not Reflecting #30817

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi neerajaneja

    Thank you for contacting us.

    Please give us your site URL, admin account. We will access your site to help you check that issue.

    Regards.

    1 year, 10 months ago in reply to: service and doctor not editing #30813

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    Thank you for contacting us.

    Please enable the Elementor editor for the Services and Doctors custom post type and recheck it.

    If still have the issue, please give us your site URL, admin account. We will access your site to help you check that issue.

    Regards.

    1 year, 10 months ago in reply to: Time setting and timezone error on class page #30811

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    As I see, you have removed the yolotheme account.

    Please give us the admin account access again. We need to check it again.

    Regards.

    1 year, 10 months ago in reply to: text alignment moved again by itself… #30810

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    Thank you for contacting us.

    I have checked your site, and after clicking to regenerate Files & Data, the content aligns center again.

    Please recheck it.

    Regards.

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