Jackie

Forum Replies Created

Viewing 15 posts - 421 through 435 (of 5,019 total)
1 2 3 … 28 29 30 … 333 334 335
  • Author
    Posts
  • 1 year, 10 months ago in reply to: Demo Import not adding anything but the process done #30806

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    Thank you for contacting us.

    Please give us your site URL and admin account. We will access your site to help you check that issue.

    Regards.

    1 year, 10 months ago in reply to: Can´t activate plugin ´marque-framework´ #30803

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    Thank you for contacting us.

    I'm afraid you missed files when installing the Marque Framework plugin. Please remove that plugin and reinstall it again.

    If yes, please provide the site URL and admin account. We can help you check it.

    Regards.

    1 year, 10 months ago in reply to: Bugs with YOLO Class Timetable plugin #30802

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    I have checked the Class Schedule widget with Elementor, I still can change the heading color: https://prnt.sc/qLmVYa-sWVCm

    I also can use the responsive mode on the edit page. https://prnt.sc/4DDa1aOkwGbm

    Please give us your site info. I need access your site to help you check that issue.

    Regards.

    1 year, 10 months ago in reply to: Time setting and timezone error on class page #30801

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    Thank you for contacting us and sorry for the late response.

    Please give us your site URL and admin account. We will access your site to help you check that issue.

    Regards.

    1 year, 10 months ago in reply to: Cant modify layout #30800

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    As I see, your account is listed in allowed lists. You can easily access our site.

    We also helped you fix the blog sidebar issue when clearing the cache.

    Regards.

    1 year, 10 months ago in reply to: Correct size of header image #30799

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    We have checked and fixed that issue on the mobile.

    Please recheck it.

    Regards.

    1 year, 10 months ago in reply to: Blog page changed #30798

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    I have checked your site and cleared the cache on WP Rocket. Now you can see the sidebar on the blog post.

    https://prnt.sc/g00rf1oDP6Wv

    Please recheck it.

    Regards.

    1 year, 10 months ago in reply to: Module Teacher Desire #30797

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    We have checked and fixed that issue on your site.

    Please recheck it.

    Regards.

    1 year, 10 months ago in reply to: I set a logo for mobile that showed initially, but now is not visible. #30784

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    Thank you for contacting us.

    We have checked your site, and the mobile logo still appears. https://prnt.sc/dXWbLN8l8M9E

    Maybe you have fixed that issue.

    Please recheck it and let us know again if you still need help.

    Regards.

    1 year, 10 months ago in reply to: Correct size of header image #30783

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    Thank you for contacting us and sorry for the late response.

    We have checked and fixed your header logo issue. https://prnt.sc/sMqQHdeZKx6j

    Please recheck it.

    Regards.

    1 year, 10 months ago in reply to: Demo Content missing on fresh installed homepage #30776

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    Thank you for contacting us.

    Please give us your site URL, admin account. We will access your site to help you check that issue.

    On our demo, we have use the placeholder image to reduce the import time.

    Regards.

    1 year, 10 months ago in reply to: Problem with Plugin “Real Cookie Banner” #30772

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    I have checked and fixed that issue with our plugin. Now you can use the Real Cookie plugin.

    Please recheck it.

    Regards.

    1 year, 10 months ago in reply to: Problem with lazyload #30767

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    I think the issue is from the Optimize CSS delivery config. When I unchecked that option, the portfolio worked fine. https://prnt.sc/B2i2EFyCiIAy

    Please recheck it.

    Regards.

    1 year, 10 months ago in reply to: Customize Page Distorted #30766

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    Thank you for contacting us.

    Please use the Theme options to configure the site.

    Thanks.

    1 year, 10 months ago in reply to: Double slashes #30765

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Yes, if you need help, please let us know again.

    Regards.

  • Author
    Posts
Viewing 15 posts - 421 through 435 (of 5,019 total)
1 2 3 … 28 29 30 … 333 334 335

Login