Jackie

Forum Replies Created

Viewing 15 posts - 421 through 435 (of 5,025 total)
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  • 1 year, 11 months ago in reply to: footer is not updating – Why have you made like this #30822

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Please check "Private reply" which will protect your message. https://prnt.sc/Gb6W6ibKw6S1

    Regards.

    1 year, 11 months ago in reply to: footer is not updating – Why have you made like this #30818

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi neerajaneja

    Thank you for contacting us.

    Please give us your site URL, admin account. We will access your site to help you check that issue.

    Regards.

    1 year, 11 months ago in reply to: Footer Update Not Reflecting #30817

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi neerajaneja

    Thank you for contacting us.

    Please give us your site URL, admin account. We will access your site to help you check that issue.

    Regards.

    1 year, 11 months ago in reply to: service and doctor not editing #30813

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    Please enable the Elementor editor for the Services and Doctors custom post type and recheck it.

    If still have the issue, please give us your site URL, admin account. We will access your site to help you check that issue.

    Regards.

    1 year, 11 months ago in reply to: Time setting and timezone error on class page #30811

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    As I see, you have removed the yolotheme account.

    Please give us the admin account access again. We need to check it again.

    Regards.

    1 year, 11 months ago in reply to: text alignment moved again by itself… #30810

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    I have checked your site, and after clicking to regenerate Files & Data, the content aligns center again.

    Please recheck it.

    Regards.

    1 year, 11 months ago in reply to: Demo Import not adding anything but the process done #30806

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    Please give us your site URL and admin account. We will access your site to help you check that issue.

    Regards.

    1 year, 11 months ago in reply to: Can´t activate plugin ´marque-framework´ #30803

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    I'm afraid you missed files when installing the Marque Framework plugin. Please remove that plugin and reinstall it again.

    If yes, please provide the site URL and admin account. We can help you check it.

    Regards.

    1 year, 11 months ago in reply to: Bugs with YOLO Class Timetable plugin #30802

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    I have checked the Class Schedule widget with Elementor, I still can change the heading color: https://prnt.sc/qLmVYa-sWVCm

    I also can use the responsive mode on the edit page. https://prnt.sc/4DDa1aOkwGbm

    Please give us your site info. I need access your site to help you check that issue.

    Regards.

    1 year, 11 months ago in reply to: Time setting and timezone error on class page #30801

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us and sorry for the late response.

    Please give us your site URL and admin account. We will access your site to help you check that issue.

    Regards.

    1 year, 11 months ago in reply to: Cant modify layout #30800

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    As I see, your account is listed in allowed lists. You can easily access our site.

    We also helped you fix the blog sidebar issue when clearing the cache.

    Regards.

    1 year, 11 months ago in reply to: Correct size of header image #30799

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    We have checked and fixed that issue on the mobile.

    Please recheck it.

    Regards.

    1 year, 11 months ago in reply to: Blog page changed #30798

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    I have checked your site and cleared the cache on WP Rocket. Now you can see the sidebar on the blog post.

    https://prnt.sc/g00rf1oDP6Wv

    Please recheck it.

    Regards.

    1 year, 11 months ago in reply to: Module Teacher Desire #30797

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    We have checked and fixed that issue on your site.

    Please recheck it.

    Regards.

    1 year, 11 months ago in reply to: I set a logo for mobile that showed initially, but now is not visible. #30784

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    We have checked your site, and the mobile logo still appears. https://prnt.sc/dXWbLN8l8M9E

    Maybe you have fixed that issue.

    Please recheck it and let us know again if you still need help.

    Regards.

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