Jackie

[Jackie]

Hi Pda.

Thank you for feedback us.

We have fixed this issue with the filter function.

Please check your site and let us know again.

Regards.

Jackie.

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[Jackie]

Hi.

We have checked your site and fixed this issue with home page blank. Because when you change your product category, you need to select the data source for product category tab shortcode again.

Please check your site and let us know again.

Regards.

Jackie.

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[Jackie]

Hi Amirmacgad.

Thank you for feedback us.

Can you give us your site admin account?

Our developer will help you check this issue on your site soon.

Regards.

Jackie.

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[Jackie]

Hi Cagose.

Thank you for feedback us.

Can you give us your site admin account?

Our developer will help you check this config on your site.

Regards.

Jackie.

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[Jackie]

Hi Ashley.

We found plugin " WooCommerce Prices By User Role " make your visual composer not work.

I have disabled this plugin and please check it again.

Regards.

Jackie.

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[Jackie]

Hi Again.

Can you give us your site URL and admin account?

Our developer will help you check this issue soon.

Regards.

Jackie.

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[Jackie]

Hi Gumbeaux.

To increase the width of the off-canvas menu, you can use this custom CSS on theme options/ custom CSS

nav.yolo-canvas-menu-wrapper {
width: 300px; // change width value as you want.
}

Regards.

Jackie.

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[Jackie]

Hi Gumbeaux.

Can you give us your site URL, admin account, and FTP account too?

We will help you check this issue on your soon.

Regards.

Jackie.

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[Jackie]

Hi.

Thank you for waiting for us.

We have checked your site and updated the latest version of this theme on your site to helped you fix this issue.

Please check it again.

Regards.

Jackie.

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[Jackie]

Hello.

Thank you for contacting us.

Can you tell me more about activating Visual Composer? Our theme doesn't support activating code. This code just use for auto gets update plugin.

If you want the latest version, please contact us, we will give you latest version of this plugin.

Regards.

Jackie.

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[Jackie]

Hi Aroyl.
Thank you for feedback us.
Can you give us your site URL and admin account?
Our developer will help you check this issue soon.
Regards.
Jackie.

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[Jackie]

Hi.

Thank you for feedback us.

Can you give us your site info and admin account?

Our developer will help you check it soon.

Regards.

Jackie.

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[Jackie]

Hi.

Thank you for contacting us.

To remove this search form, please go to file direction below:

themes/yolo-motor/templates/header/header-mobile-template.php line 108

and remove/comments this code

<?php echo apply_filters('yolo_before_menu_mobile_filter',''); ?>

Regards.

Jackie.

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[Jackie]

Hi Audreylacombe.

Thank you for feedback us and so sorry for the late response.

We can't access to your site.

Do you have block access from my country ( Vietnam )? or give us access with my IP (113.190.233.73)

Please check it and let us know again.

Regards.

Jackie.

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[Jackie]

Hi.

Thank you for contacting us.

1. Can you check your PHP version on your site again? If uses PHP 5.4 or lower, please update PHP to 5.5 or higher. Some function does not work with PHP 5.4.

2. With contact form not found, please go to edit this page and select contact form again. Our dummy date missing contact form ID when imported.

3. To edit slide, logo or anything, please read our document to know more about this.

4. Please enable visual composer for footer block first, then you can edit footer as page content.

To enable VC for footer, please go to visual composer/ role manager/ post type: select custom then check to yolo_footer.

Regards.

Jackie.

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