Jackie

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Viewing 15 posts - 31 through 45 (of 5,025 total)
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  • 4 months, 2 weeks ago in reply to: Cant edit footer #34173

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi aadin.

    Please create a new ticket and provide us with your site URL, admin account. We will help you check it soon.

    Don't forget to check the "Set as private reply" box to protect your reply content.

    Regards.

    4 months, 2 weeks ago in reply to: Issue with my footer #34172

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi aadin.

    Please create a new ticket and provide us with your site URL, admin account. We will help you check it soon.

    Don't forget to check the "Set as private reply" box to protect your reply content.

    Regards.

    4 months, 2 weeks ago in reply to: i cant import home, pages and photos #34169

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    Please provide us with your site URL and admin account. We will access your site to help you check the issue soon.

    Regards.

    4 months, 2 weeks ago in reply to: Insert demo dummy data not working #34168

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    Please provide us with your site URL, admin account. We will access your site to help you check and import the demo data.

    Regards.

    5 months, 2 weeks ago in reply to: demo content #34160

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    We have checked and helped you import the demo data.

    Please recheck it.

    Regards.

    5 months, 2 weeks ago in reply to: Single property from Child Theme #34153

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    Please provide us with your site URL and admin account. We need access your site to help you check that issue.

    Regards.

    5 months, 2 weeks ago in reply to: demo content #34152

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi Talimaymon

    Thank you for contacting us.

    Please provide us with your site URL, admin account. We will access your site to help you import the demo data.

    Regards.

    5 months, 4 weeks ago in reply to: Regular classes (not to define an end) + Bug with the weeks definition #34143

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    1. For the Number of weeks field, that field is used to repeat the class on the schedule. You can't add the text.

    We can help you create a custom text field to replace the text on the number of weeks at the front-end.

    2.1 The class still displays on the teacher's details page. I'll consider adding the label for the past class.

    2.2. I have checked your daily schedule view with the custom date, and the vinyasa class still displays in the past. Please recheck it. When you set up the number of weeks of the class, it will display the class on that week, starting from your open date.

    https://prnt.sc/Vozi6XYEjQEX

    2.3. It works fine with the month view. https://prnt.sc/Kw8oLQo87Sxo

    Regards.

    5 months, 4 weeks ago in reply to: Holydays setting: no effect ? #34142

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Yes, if you need help, please let us know again.

    Regards.

    5 months, 4 weeks ago in reply to: Error messages and Bookly form loading time #34141

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    Please provide us with your site URL, admin account. We will access your site to help you check that issue.

    Regards.

    6 months ago in reply to: Your theme (Yolo Giraffe) contains outdated copies of some WooCommerce template #34134

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi Sunil.

    Do you have the issue with "WooCommerce outdated template file"? We will check out theme and fix it soon.

    Regards.

    6 months ago in reply to: Holydays setting: no effect ? #34125

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    The "Exception Classes In Holiday" option allows the class to still display on the holiday when you configure the holiday.

    Regards.

    6 months ago in reply to: Translations, Conversion tables for other languages #34124

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for your feedback.

    I have changed the Description label in the holiday setting to "holiday description". Now you can translate that string to other string as you want.

    Regards.

    6 months ago in reply to: Search: Order by class time schedule #34123

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    I have checked and fixed the save setting issue.

    Please recheck it.

    Regards.

    6 months ago in reply to: Issues with the footer #34122

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    Please provide us with your site URL, admin account. We need access your site to help you check that issue.

    Regards.

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