Jackie

Forum Replies Created

Viewing 15 posts - 436 through 450 (of 5,019 total)
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  • 1 year, 10 months ago in reply to: Problem with lazyload #30759

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    I have checked and fixed that issue on your site when turn on the lazy load image.

    Please recheck it.

    Regards.

    1 year, 10 months ago in reply to: single product page not working #30758

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    I have checked and helped you remove the space on the single product. https://prnt.sc/8s1zRS12KKDH

    The single product still gets the layout from the product block post.

    Please recheck it.

    Regards.

    1 year, 10 months ago in reply to: Problem with lazyload #30753

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Yes, I have checked and found that issue on your site. But can you give me the FTP account? I can't use the WP File Manager plugin to edit the source code. https://prnt.sc/izNCTXERcmHU

    Thanks.

    1 year, 10 months ago in reply to: Problem with lazyload #30749

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    I have access to your site and enabled the lazy load config. https://prnt.sc/-TQhnvMmZ27T

    I have checked the front-end, and the portfolio image still works fine. https://prnt.sc/7oqFcnTlZmfd

    Please recheck it.

    Regards.

    1 year, 11 months ago in reply to: Plugin broken after url change #30745

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    Thank you for contacting us.

    Maybe you need to save permalink config again.

    Please give us your site URL and admin account. We need access to your site to help you check that issue.

    Regards.

    1 year, 11 months ago in reply to: Problem with lazyload #30744

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    Thank you for contacting us.

    Please give us your site URL, admin account. We need access your site to help you check that issue.

    Regards.

    1 year, 11 months ago in reply to: Reorder Portfolio Items? #30743

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    Thank you for contacting us.

    Currently, we are ordering the item by post date. You can use the 3rd plugin "Post Types Order" to change the portfolio order.

    Please recheck it.

    Regards.

    1 year, 11 months ago in reply to: I cannot edit the footer #30742

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    Thank you for contacting us.

    To edit the footer, please go to Elementor/ Settings/ General and check to footer post type: https://prnt.sc/P71zXBmgcJUx

    Then you can edit the footer with Elementor.

    Please recheck it.

    Regards.

    1 year, 11 months ago in reply to: Problems with Trainers (add new/My Training Schedule does not show classes) #30732

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    This is the config for the trainer custom field: https://prnt.sc/_t1YT9lZ0w7d

    You need to add the trainer ID for the field as you want.

    Please recheck it.

    Regards.

    1 year, 11 months ago in reply to: Double slashes #30730

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    We have checked and fixed that issue on your site.

    Please recheck it.

    Regards.

    1 year, 11 months ago in reply to: Host Google fonts locally #30726

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    The FontAwesome has been integrated into the Elementor plugin. So it will get the font from the plugin source code. Don't worry about that.

    Thanks.

    1 year, 11 months ago in reply to: Request for Refund #30721

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    Thank you for contacting us.

    With the WP Bakery page builder, it also supports live editor. Or you can edit the page based on our demo page.

    If you have an issue with importing demo data.

    Please let us know. We will help you check it now.

    Thanks.

    1 year, 11 months ago in reply to: Host Google fonts locally #30719

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    Can you explain more about the missing icon in the Theme Editor? Do you mean the edit page with Elementor or where? Please let us know more about that.

    The site is loading the font-awesome icon from the Elementor plugin.

    https://yogarina.ch/wp-content/plugins/elementor/assets/lib/font-awesome/css/fontawesome.min.css

    Please recheck it.

    Regards.

    1 year, 11 months ago in reply to: QuickCal different products on different dates #30718

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Yes, if you need help, please let us know again.

    Regards.

    1 year, 11 months ago in reply to: Mobile menu typography #30713

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    The mobile menu uses the same font as the desktop menu. If you want to use the uppercase submenu on the mobile, you can use the custom CSS below:

    @media screen and (max-width: 1024px) {
  .yolo-mobile-header-nav ul.yolo-nav-mobile-menu li.menu-item ul.sub-menu li {
    text-transform: uppercase;
  }
}

    Please recheck it.

    Regards.

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