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Hi Linda.
I'm sorry for late response.
Please check your FTP account again, I can't access to your site to check this issue.
Regards.
Jackie.
Hi Again.
I have checked your font and add more custom font config on your site. Please check it and let us know again.
Regards.
Jackie.
Hi Again.
Thank you for waiting for us.
We have helped you add the custom font to your site. To use this font, please go to theme options/ typography/ turn on the custom font and search the font you want.
And with HTTPS, because your site loads HTTP image source from our site when we import footer for you. I have removed this image on your site. Now HTTPS work fines.
Please check it and let me know again if still have any issue.
Regards.
Jackie.
Hi Robert.
Thank you for feedback us.
We have checked your site and found issue with woo product archive page title. And we have fixed this issue for you and will update our theme soon.
Please check your site and let me know again if still have any the issue.
Regards.
Jackie.
Hi Maoxek.
We also have custom header layout at page options. Please turn off config page header/ Header customize on/off config at page options to get the layout from theme options for this page.
If still can't do it, let me know what is a header layout you want? we will help you setup this header for all your site.
Regards.
Jackie.
Hi Maoxek.
Thank you for waiting for us.
We have checked your site and found the issue with your logo setting not change at the page.
Because we have a custom logo at page options, it will high priority with theme options.
When you change anything at theme options but not change on pages. Please check that page options again. Maybe have setting overwrite theme options config.
I have helped you fixed this issue, please check it and let me know again if still have any issue.
Regards.
Jackie.
Hi Marco.
Thank you for feedback us.
Do you have the issue with BeGreen theme? and import demo make your site losing old content? Can you give us your site? Our developer will help you check it soon.
Regards.
Jackie.
Hi Zalo0
Thank you for contacting us.
Can you give us your site info and admin account via private reply? We will help you check this issue soon.
Regards.
Jackie.
Hi Again.
I'm sorry for late response.
And I know, you want to add more filter widget to sidebar position for shop page.
And do you want to use ajax filter?
Our theme doesn't support sidebar ajax filter, it just support filter like page http://demo.yolotheme.com/begreen/shop/
Please check it and let me know again.
Regards.
Jackie.
Hi Again.
Thank you for feedback.
We have checked your site and help you fixed this issue with ( add to cart and quick view action ).
You can turn on off product action via woocommerce setting at theme options now.
We also display Sale badge on sale product. Just have percent badge.
Please check it and let us know again if still have issue.
Regards.
Jackie.
Hi Robert.
Thank you for waiting for us.
We have fixed this issue with product columns. Now you can select "Product Display columns" options at theme options.
Check it and let us know again if you have any issue.
Regards.
Jackie.
Hi Robert.
I'm sorry for late response.
I can't access to your FTP account. Can' you help me check it again?
Or you can give us cPanel account? I can check your source code via cPanel.
Regards.
Jackie.
Hi Karito,
Thank you for feedback us.
Can you give us your site and wp-admin account via private reply?
We need to check this issue on your site and give you correct solution for your question.Regards.
Jackie.
Hi,
Thanks for contacting us.
- For Blog: You can go to Theme Options > Page Settings > Archive Page > Sidebar to select sidebar position for blog.
- For the single blog: You can go to Theme Options > Page Settings > Single Blog > Sidebar to select sidebar position for the single blog page.
- For portfolio: We are really sorry, but in this theme, we don't have the option to set the sidebar for the single portfolio page.
We are so sorry for any inconvenience and thanks for your understanding.
Best Regards,
YoloTheme
Hi again, Kaspar
Thanks for getting back to us.
Make sure that you have used the latest version of Sofani theme (1.0.3)
You can check again, then give us your website's URL and admin account privately via checking Set as private reply checkbox. We will help you to check it.
Best Regards,
YoloTheme
