Forum Replies Created
-
Posts
-
Hello Nelo.
Thank you for feedback us.
I have checked your site, but everything works fine. Can you explain more about your product page, product image popup for me again?
Regards.
Jackie.
Hello Matias,
Thank you for feedback us.
To fix this issue, please delete our plugin (motor-framework ) and re-install it again. We have an updated this plugin to fix this issue conflict with the latest version of WP and plugins.
If it still not works, please submit another topic and give us your site URL and Admin account, we will help you check it again.
Regards.
Jackie.
Hello.
No, you can add custom CSS at theme options/ custom CSS as my image link below
Regards.
Hi,
Can you give me your site URL and wp-admin account? I'll help you check it again.
Regards.
Hello.
With header full width, we also have an option at theme option. This is header navigation layout config, you can see my image link
With product container, please use default option in each page product. It will get an option from theme option. If you choose an option for each page, it will overwrite config at theme option.
And with product page container, you can add custom CSS to do it. Example, you want to width 1400px
.container { with: 1400px; }Check it and let me know if you have any question.
Regards.
Jackie.
Hello Watechs.
Thank you for feedback us.
Do you use PHP version 5.4 or below? If yes, please update your PHP to 5.5 or higher, because some function not work on PHP 5.4 and WordPress also recommended use PHP 5.6.
Please check it and let me know if not work.
Regards.
Jackie.
Hello Oramweb.
Thank you for feedback us.
Yes, I see the issue with Visual Composer make your site too slow. I will need more time to check it.
Do you have FTP account? and Can you give it for me?
We need access to your site to debug this issue.
Regards.
Jackie.
Hello Masha.
I'm Jackie from YoloTheme.
Do you have FTP account? Can you give us your FTP account? I need to access your code to debug.
And have one thing, can you help me increase your PHP setting, some PHP config to small, example PHP Post Max Size, Max Upload Size.
Our theme recommend 500M for each attribute.
Check it and let me know soon. We will help you check it again.
Regard.
Jackie.
attach link
Hello Emilie.
Thank you for feedback us.
1. Because you forgot to choose the page for My Account page. Please go to the page and create a blank page with the name my account, then go to Woocommerce/settings/accounts, then choose this page for my account page options.
2. With google map: google have change method to get google map, now you need to create API for your domain and input to Google API Key option at theme options/ general setting.
3. With this issue, can you give us your site URL and admin account again? We will help you check it soon.
Regards.
Jackie.
Hello.
I'm Jackie from YoloTheme.
Yes, I have fixed this issue with active menu color. Now it works fine.
Please check it again.
Regards.
Hello,
As I know, are you want to reduce product image size at single product view?
To reduce the display of single product view, just have one way to change by to go woocommerce/ settings/ products/ display/ product images as my attach file.
And don't remember to regenerate your thumbnails again by use https://wordpress.org/plugins/regenerate-thumbnails/ as woocommerce recommended.
Hi, PHP settings didnt work for me. I added, define(‘WP_MEMORY_LIMIT’, ‘500M’); & set_time_limit(180); in wp-config.php file and now i can generate css file. Thank you.
Thank you for your feedback.
Hi.
I have checked your site and your config and I see your setup to big.
With single product view you should use resolution 662px x 662px. It will help you reduce size when loading.
And with product thumbnails I think it ok, woocommerce will load size fit with your size, don't worry about that.Please check my attach file.
Regards.
Jackie.
Hi again.
Your home page works fine.
Please check it and let me know again.
Regards.
