Jackie

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Viewing 15 posts - 466 through 480 (of 5,019 total)
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  • 1 year, 11 months ago in reply to: Google API KEY #30660

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    Thank you for contacting us.

    Please give us your site URL, admin account. We need access your site to help you debug that issue.

    Regards.

    1 year, 11 months ago in reply to: Header 3 not transparent #30659

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi Aeos.

    To change the header/ header 3 background color, please go to Theme Options/ Header/ Header 3 options and change the navigation background color as you want. https://prnt.sc/fwK2muVVX-5U

    Drag the bottom bar to change the color Rgba color.

    After changing the color, you need to clear your browser/ site cache if you have a cache on your site.

    Please recheck it.

    Regards.

    1 year, 11 months ago in reply to: Theme issues #30658

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    Thank you for contacting us.

    As I see, all your tickets have been replied to by our support team. https://prnt.sc/0ho3KUwKc9xB

    Please give us your ticket URL, we will check and let you know soon.

    Thanks.

    1 year, 11 months ago in reply to: SHOP part is missing #30657

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    1, 2. For the back-to-top image, you can change the image on this link: https://www-puntoevirgola846it.preload.site/wp-content/themes/yolo-giraffe/assets/images/back-to-top.png

    For the background effect, we use the image on this folder: https://www-puntoevirgola846it.preload.site/wp-content/themes/yolo-giraffe/assets/images/shape/

    You can change that image by your image but keep the same image name.

    3. For the site back-end language, please go to edit the user profile and change the language option to your language: https://prnt.sc/5QCTjVgL6b_Y

    Please recheck it.

    Regards.

    1 year, 11 months ago in reply to: Host Google fonts locally #30645

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    I have checked and fixed that issue.

    The issue is from the Rocket cache plugin. After disabling that plugin, everything works fine.

    Please recheck it.

    Regards.

    1 year, 11 months ago in reply to: Add Property to the menu #30644

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    Thank you for contacting us.

    To add the property to the menu item, please go to menus/ Screen options and check to Properties. Then you will see the properties menu item as this: https://prnt.sc/34XI8e4hdnhI

    Please recheck it.

    Regards.

    1 year, 11 months ago in reply to: Portfolio Content/Layout Options #30638

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    If you use our widget to display the portfolio, I have helped you display the Title and description.

    This is the page created by Yolo Portfolio widget. https://itc-demo.flywheelsites.com/portfolio-check/

    Please recheck it.

    Regards.

    1 year, 11 months ago in reply to: Disable portfolio details link #30637

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    You also can our portfolio widget for your portfolio page to display your portfolio item as you want: https://itc-demo.flywheelsites.com/portfolio-check/

    Please recheck it.

    Regards.

    1 year, 11 months ago in reply to: Disable portfolio details link #30636

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    I have checked and helped you disable the portfolio details link on the archive portfolio page.

    The archive portfolio page uses the same layout as the archive post page. You are using the layout from the Elementor Pro for the post archive. So I need to edit this file on the Elementor pro plugin to edit the portfolio link. wp-content/plugins/pro-elements/modules/posts/skins/skin-base.php.

    You can back up that file to avoid the loss when updating that plugin.

    Thanks.

     

    1 year, 11 months ago in reply to: SHOP part is missing #30634

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    We have checked and fixed the shop page issue. Now it works fine.

    Please recheck it.

    Regards.

    1 year, 11 months ago in reply to: Header menu not working properly. #30630

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    I have checked and fixed the all categories and search form on the header

    Please recheck it.

    Thanks.

    1 year, 11 months ago in reply to: Giving error in connecting server when i am validating my purchase code #30629

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    Thank you for your feedback.

    I have checked and fixed the categories dropdown issue on your site. https://imgur.com/a/oCxb1Fi

    Please recheck it.

    Regards.

    1 year, 11 months ago in reply to: demo is not installing it showing the loading spinner #30628

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    I have checked and fixed the widget issue and the WooCommerce outdated notice.

    Now it works fine. Please recheck it.

    Regards.

    1 year, 11 months ago in reply to: SHOP part is missing #30611

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Yes. I have checked and added the custom CSS to help you fix that style.

    Please recheck it.

    Regards.

    1 year, 11 months ago in reply to: demo is not installing it showing the loading spinner #30610

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    As I see, you can import the demo and install the required plugins.

    I also fixed the search box on the header. Please recheck it and let us know if you still have the issue. We will help you check it soon.

    Thanks.

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