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Thanks for your feedback. I hope it helpful for you.
Could you please give us a 5-star rating if you feel happy with our product or custom support service.
It’s important to us since it gives us more motivation and confidence to serve you even better.
Thank you very much!
Best Regards,
Hello Laimonas.
I have been checked and fixed this issue on your site. Now all page on your site has same white menu.
Please check it and let me know if you still have issue.
Regards.
Jackie.Hello San,
You can change primary color in theme options, but remember Save and Generate CSS again to build new CSS file.
Regards.
Hello.
Thank you for feedback us and so sorry for this issue.
This is our mistake, we forget echo URL for some banner style.
Now it works fine.
Check it and let me know again.
Regards.
Jackie.
Okay, now your site working fine. Check it and let us know again.
Regards.
Jackie.Hello, San.
Thank you for feedback us.
I have checked your site and found issue with our shortcode Yolo Products Category Tabs. Because your category doesn't have a product. Then shortcode gets data blank. I also add some products to your category and now this work. I will update this bug in next version soon.
Please check your site and let me know again.
Regards.
Jackie.Thank, feedback us again if you need some help.
Regards.
Jackie.Hello, Mike.
Please check your site again. I have changed something to help you fix this issue.
Yes, now you can choose testimonial again. And I help you did it.Regards.
Jackie.Hello Zevg,
Thank you for choosing our product.
Don't worry about visual composer license. You can use this plugin with all function without purchase code. We alway give our client latest version of this plugin via our theme, or you can request us to get a new version.
And with the homepage, do you see a blank page? I think issue from shortcode testimonial at home page 1. You can disable this shortcode or choose another homepage for front-page.
Let us know again and give us your site URL and Wp-admin account if you can't do it. We will help you check it soon.Regards.
Jackie.Hello, Laimonas.
I have been checked it and helped you change some config on your site. Because your header config at theme option, you did not choose custom for navigation, that is the reason your header ( about us) get the style from our template.
Now every page has same header style. But I have one question, do you turn off the header at shop category page?
Check it and let us again.
Regards.
Jackie.Hello Sandadesign.
Thank you for choosing our product.
We think this issue from some config on our site. Can you give us your site URL and wp-admin account? We will help you check it and fix this issue soon.
Regards.
Jackie.Hello again.
I'm sorry for late response.
I have checked your site and I don't think it slow. I don't know why maybe your site use too many plugins and have some conflict. Do y0u have installed some new plugin before your site slow down?
Regards.
Jackie.
Hello.
To make header style the same on all pages. Please setup your header style at theme option first, then turn off custom header style on page option at page have header different.
If you can't do it, please give us wp-admin account. We will help you do it soon.
Regards.
Jackie.
Hello Huk,
Thank you for contacting us.
To remove this sidebar menu, please go to theme options/ general settings/ and turn off switch selector option.
It will remove this sidebar.
Regards.
Jackie.
Hi.
Thanks for your feedback.
Could you please give us a 5-star rating if you feel happy with our product or custom support service.
It’s important to us since it gives us more motivation and confidence to serve you even better.
Regards.
Jackie. -
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