Forum Replies Created
-
AuthorPosts
-
Hello 14fj,
Thank you for waiting for us.
We have checked your site and help you fixed some issue on Ipad device by adding some custom CSS to your site. I think you should put "Lead time of 6-7 weeks" to top bar.
And with category product, because you choose shop page style "Ajax Filter" it will display all product with the filter at the top bar. You can choose Woo Default layout.
Check it and let us know if you need something.
Regards.
Jackie.Hello Peter,
We have been checked your site and see you forgot to choose shop page at woocommerce setting.
Don't worry, we helped you did it.
Check it and feedback us again if you need something.
Regards.
Jackie.
Hello Peter,
Thank you for feedback us.
Can you give us your site URL? We will help you check it soon.
Regards.
Jackie.
Hello Jacob.
Thank you for wait.
We have checked and fixed this issue on your site.
Check it and feedback us again if you need something.Regards.
Jackie.To rate this item and our support too, you can see this video tutorial to know it
Regards.
I also disable some your plugin to check this issue. But this issue from visual config, not conflict with your plugin. Can you help me active this again?
Regards.Hello, Occ.
I think you should import our demo content to get your site like our demo. And you should read the document to know it http://docs.yolotheme.com/sofani/
I also help you show our shortcode of Sofani theme, check your page again. Because your visual composer have config to hide our shortcode.Check it and feedback us again if you have issue.
Regards.
Jackie.Hello, Occ.
Sorry for late response.
I have been checked your site and I see you don't activate our plugin ( Yolo Sofani Framework, Meta Box, Redux Framework..). Don't worry about this, I helped you do it.
Now you can use our shortcode for your site. You can use import demo option to get your site like our demo.Check it and feedback us again if you need something.
Regards.
Jackie.Thank you for feedback.
Okay, we will close this topic. If you have another question, please submit other ticket.
Regards.
Jackie.
Hello Jacob.
Thank you for feedback us.
I have checked your site, but I can't find testimonial on your page. Can you tell me the link have testimonial and maybe can you give us wp-admin admin account via private reply?
I'll help you check it again.
Regards.
Jackie.
Hello Billy,
Thank you for the comeback.
Because you choose hero scene option. Please choose standard slide at slider type.
See my attach if you don't know that.
Regards.
Jackie.Hello.
We have helped you fix this issue, you can check it and feedback us again.
And with hover image, you should choose the same size with 2nd image or use regenerate plugin to resize product image https://wordpress.org/plugins/regenerate-thumbnails
Still have some small issue, we will release update version soon.
Regards.
Jackie.
Hi,
You forgot add website URL 🙁
Hello, Antonio.
We have been checked your site and found some issue with PHP config.
Can you help me increase memory limit as image bellow? And re-check your config with http://imversa.com/wp/wp-admin/admin.php?page=revslider page.
Check it and re-import demo again.
Regards.
Jackie.
Hello Antonio.
Thank you for feedback us.
Can you give us your site URL and admin account? We will help you check it soon.
Regards.
Jackie.
-
AuthorPosts
