Jackie

[Jackie]

Hi.

Please give us the site admin account again. Maybe you have changed that account.

Thanks.

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[Jackie]

Hi.

For the first loading time, it will get 15 items first. As I see, your first 15 items are in the Email Marketing category. That is why it shows no items when you click on another filter. Click to load more, that will help you have items in another category. Or you can re-order the portfolio items.

Please check it.

Regards.

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[Jackie]

Hi Ketjona.

As I see, you have installed and imported the demo content to your site. But to check the bac-end issue, please give us your site admin account.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

As I see, you have an issue with the menu config.

Please give us your site admin account. We will access your site to help you fix the issue.

Thanks.

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[Jackie]

Hi.

I still can access your site, but it also takes a long time. Do you think the issue is from the server or hosting? Can you change the PHP time limit on the PHP config? Maybe that can help you fix the 500 error.

Please recheck it.

Regards.

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[Jackie]

Hi.

Thank you for contacting us.

Please give us your site URL, admin, and FTP account. For the technical issue, we need access to your site to check.

Thanks.

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[Jackie]

Thank you for your feedback.

If you need help, please let us know again.

Regards.

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[Jackie]

Hi.

Thank you for contacting us.

I have checked your site and everything works fine. Maybe you have fixed the issue.

If you still need help, please let us know again.

Thanks.

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[Jackie]

Hi.

1. For the Portfolio archive page https://prahladdelaney.com/newportfolio/portfolio/, it uses your blog layout for the archive page. If you want to change that layout, you need to change your blog template layout.

2. For the portfolio filter, I have checked and fixed that issue, now you can filter the load more item.

Please recheck it.
Regards.

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[Jackie]

Hi.

Sorry, I have enabled that config at the theme option to help you translate the Classes string in the breadcrumb. I have turned off that config.

Please recheck it.

Regards.

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[Jackie]

Hi.

Thank you for contacting us.

Yes, you can use our image on our demo for your site. We use the image from free open source. It was long ago, and we don't keep the copyright license. Don't worry about that.

Thanks.

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[Jackie]

Hi.

Your plugins still work fine with our theme. But it can take more time to load on your site. You can activate the plugin and recheck it.

Regard.s

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[Jackie]

Hi.

I have checked and fixed that issue with the menu page.

Please recheck it.

Regards.

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[Jackie]

Hi.

I have checked your site, I still can load all your pages without a 404 error.

I also disabled some plugins to help you improve the issue. This is a test value with GTmetrix. https://prnt.sc/uuSjrc_zb4_3

It still works fine.

Please recheck it.

Regards.

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[Jackie]

Yes, I give you the screen for all the links on your site that will be underlined. If you want to have an underline in the blog post only, I will give you the CSS to effect the blog post.

Regards.

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