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Hi.
Thank you for contacting us.
Please go to edit the Yolo Video widget and check the video URL field input again. https://prnt.sc/XZQ9ojLTGmsX
I'm afraid your issue is with your config.
Please recheck it.
Regards.
Thank you for your feedback. If you need help, please let us know again.
Regards.
Hi.
We have checked and fixed the custom field issue on the Quickcall plugin. Now you can remove the field as you want.
For the email, you can use the SMTP plugin to config the send email from your site.
Please recheck it.
Regards.
Hi.
Thank you for contacting us.
You can use this plugin to add your custom font.
After adding your font, please go to Giraffe/ Theme options/ Custom CSS and add your custom CSS with your new font. Example: body { font-family: "your font"!important; }
Please recheck it.
Regards.
9 months, 1 week ago in reply to: Need to buy Giraffe – Kindergarten Education WordPress Theme #33861Yes, if you need help, please let us know again.
Regards.
Hi.
Please provide us with your site URL and admin account. We need access your site to help you check the issue.
Regards.
9 months, 1 week ago in reply to: Teacher’s social Information: no Instagram or LinkedIn links #33859Hi.
Thank you for contacting us.
We have checked and added more social link to the teacher information. https://prnt.sc/cjl7hn4JdMT0
We will release a new version soon, or you can provide us with your site info. We will add the code to your site.
Regards.
9 months, 1 week ago in reply to: Contact email and website not hyperlinked in the Teachers profiles #33858Hi.
Thank you for contacting us.
We have checked and found the missing link for the email and website link. We will add the link to the contact.
Please provide us with your site URL, admin account. We can help you add the source code to fix the issue or you can wait for the update.
Regards.
Hi.
Thank you for contacting us.
You must first enable the Elementor editor for the Footer block post type. Please go to Elementor / Settings/ General/ Post Types and tick on footers.
Then you can edit the footer block with Elementor.
Please recheck it.
Regards.
Hi.
Thank you for contacting us.
Please provide us with your site URL, admin account. We need access your site to help you check the issue.
Regards.
Yes, I think the issue is caused by the cache plugin. I have disabled some configurations on the plugin to check.
I'll let you know soon.
Regards.
Yes, I think the issue is caused by the cache plugin. I have disabled some configurations on the plugin to check.
I'll let you know soon.
Regards.
9 months, 2 weeks ago in reply to: Need to buy Giraffe – Kindergarten Education WordPress Theme #33831This reply has been marked as private.9 months, 3 weeks ago in reply to: Need to buy Giraffe – Kindergarten Education WordPress Theme #33828Hi.
When you buy the theme and import the demo data, your site will be the same as our demo.
For some images for the blog or class, we will use placeholder images to reduce the image data when importing. You will be able to add your image and your content easily.
To add more tabs to the class details page, we can help you customize it by changing the source code.
Regards.
Hi.
I have cleared the cache and rechecked it. Now it works fine on our browser.
Please recheck it.
Regards.
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