Homepage › Forum › Product Support › Elektron › After Activated Elktron Theme Site Broken Completely
Tagged: Site Broken
This topic contains 22 replies, has 2 voices, and was last updated by winkalkart12 5 years, 8 months ago.
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5 years, 9 months ago #13693
Hello Yolo Theme
Im Goutham From India, I purchased ELEKTRON theme but after i activated the theme my complete site and other theme option on my site is broken and not working properly.
Already We have published the e-commerce site kindly give the soution for this asap
Thanks & Regards
Goutham
5 years, 9 months ago #13699This reply has been marked as private.5 years, 9 months ago #13704This reply has been marked as private.5 years, 9 months ago #13705Hi,
Please send me link your site.
5 years, 9 months ago #13712This reply has been marked as private.5 years, 9 months ago #13715This reply has been marked as private.5 years, 9 months ago #13716This reply has been marked as private.5 years, 9 months ago #13718Hi,
I deactivated two plugins: Redux Framework, Yog Addon.
- With Redux Framework: We have integrated it into Elektron Theme, you don't need to install it.
- With Yog Addon: This is the plugin only support for CKThemes.
If you activate CKThemes, you need to reactivate Redux and Yog Addon plugin.
Thanks.
5 years, 9 months ago #13721I think you are not understanding my problem, kindly view my site nothing is appearing and im not able to import your demo contents, you delete or deactivate the other plugin which is not supported for your theme, how it is looking in your theme i just wanted it like that atleast,
Its been 3days I'm following up with this but still its not been resolved, its been an serious issue here kindly help us on this immideatly.
5 years, 9 months ago #13722kindly view the attachment there is no plugin no demo content theme is not working properly as its showing in the demo. kindly resolve my problem asap plz
Attachments:
You must be logged in to view attached files.5 years, 9 months ago #13728Hi,
Sorry for the late response.
You can reload your site and check again.
If you want to use the function "Import Data", you should remove the old database and reinstall it.
Thanks.
5 years, 9 months ago #13753as per your instruction I deleted all my products, catogories and everything and still im not able to import a demo, i justed wasted my complete time in doing all because you guys are not giving a proper support, i also sent the screenshot of what happening. as soon as i activate Yolo Elektron Framework plugin the import button is not appearing im just struggling on this a lot
just tell me if you can resolve and support on this if not I dont even want refund or anything i just move on to some other theme, just reply asap
5 years, 9 months ago #13769Hi,
Sorry for all this problem.
1. Import Data Demo:
- Tab not display: I fixed it, you go to "admin.js" (/wp-content/plugins/yolo-elektron-framework/admin/assets/js/admin.js) and remove or comment line 107 (http://prntscr.com/hrxii1).
- Currently, you have seemly imported full data of the demo. If you want to add, edit, etc. Please let me know and I will support you.
2. Please deactivated or remove two plugins Metabox and Redux Framework. These plugins are included in Begreen Theme. If you activate these plugin -> Theme Options and Page Options will error.
Best regards,
tinhbeng.
5 years, 9 months ago #13773Thanks For Your Support
Everything is fine now and i deleted line 107 as per your instruction,
but im not finding mega menu and top bar menu in website, I tried in all possible ways to add top bar its not happening, and in theme option also top bar menu is blank not able to access kinldy help us on this, if that two is ready we are ready to go with...!!
Thanks
Goutham
5 years, 9 months ago #13775Hi,
Mega Menu is an option the extension of Menu -> you can view the instruction in here:
http://docs.yolotheme.com/elektron/
- Top bar menu: you can add the widget to Top Bar.
Thanks.
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