Homepage › Forum › Product Support › Rubino › Attributes not saving in new product pages
Tagged: SEO, attributes
This topic contains 18 replies, has 2 voices, and was last updated by Jackie 2 months, 3 weeks ago.
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3 months, 2 weeks ago #23173
Please take a look and see why my attributes are not saving and allowinging me to move into variations.
My new page is 'Blossom concentrates | shatter' The atribute should be 'strains' which has been built.
3 months, 2 weeks ago #23174This reply has been marked as private.3 months, 2 weeks ago #23181I also tried building another product. 'Blossom | Diamond Disposable Vape' Same thing.
the other thing i noticed is that the SEO says its unavailable. Can you look into that too.
3 months, 2 weeks ago #23182Plus an old image is still showing up on this product page. Scroll through the single images and you will see a white one with a different logo. Please remove that one.
<h1 class="product_title entry-title" style="box-sizing: border-box; margin: 0px 0px 10px; font-size: 48px; font-family: Nunito; font-weight: 400; line-height: 1.4; color: var(--primary_color); clear: none; padding: 0px 0px 30px; position: relative;">Blossom 03 Disposable Vapes | 0.5ml'</h1>3 months, 2 weeks ago #231833 months, 2 weeks ago #23190And finally another thing to check. Some of my images are being shown as a small version of the thumbnail causing them to appear blurry. I just spoke with my image plugin support and they said it is not them and most likely caused by the theme.
Scroll down the home page and you will see them on the in the shop.
"The image is being displayed on your site at a size of 342.25x342.25, but the image is actually a thumbnail that is only sized 280x280. When you scale images up like this using HTML or CSS, that causes images to get blurry. Your theme should be creating a thumbnail sized 343x343 or something similar to avoid this, given the size it is displaying these images at."
3 months, 2 weeks ago #23191Hi.
Thank you for contacting us.
1. For the strain attribute, you forgot to config that attributes first.
2. Then you can add that attribute to your product.
Please check it again.
Thanks
Attachments:
You must be logged in to view attached files.3 months, 1 week ago #23206Ok i see what you have done (because its a label), but now the colour dropdown menu has disappeared. It was there before and changed image on each selection before.
https://bestpricecannabis.ca/shop/vapes/disposable/blossom-03-disposable-vapes/
This one i want the strain to be the image that moves but it is not moving the image when clicked. Just like the other one used to.
https://bestpricecannabis.ca/shop/vapes/disposable/blossom-diamond-disposable-vapes/
3 months, 1 week ago #23207Also you didnt answer this question;
And finally another thing to check. Some of my images are being shown as a small version of the thumbnail causing them to appear blurry. I just spoke with my image plugin support and they said it is not them and most likely caused by the theme.
Scroll down the home page and you will see them on the in the shop.
"The image is being displayed on your site at a size of 342.25x342.25, but the image is actually a thumbnail that is only sized 280x280. When you scale images up like this using HTML or CSS, that causes images to get blurry. Your theme should be creating a thumbnail sized 343x343 or something similar to avoid this, given the size it is displaying these images at."
3 months, 1 week ago #23230Hi again.
As I see, you are reset your site.
Please check it and let us know when it available to check.
Thanks.
3 months, 1 week ago #23240My site is being transferred from 1 host to another right now. It is taking a lot longer than i want, so it looks reset while my data is transfereed.
please check the site again tomorrow to see if it is up and running again.
3 months, 1 week ago #23263Ready to go, take a look.
3 months ago #23271please review the issue
3 months ago #23306Hi again.
We have checked your site and found the issue with the custom product attribute name on the product, it has the same attribute as the attribute management. If you want to use the custom attribute on the product, you should remove the attribute on the attribute management or use another custom attribute name.
We have change the custom attribute name on this product:
https://bestpricecannabis.ca/shop/vapes/disposable/blossom-diamond-disposable-vapes/
Please check it again.
Thanks.
3 months ago #23322Im not exaclty sure what you mean but thank you for the fix.
Originally when clicking on a dropdown the imaged changed also to show what yoiu have clicked on. Can you make that work again or show me how?
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