- This topic has 39 replies, 2 voices, and was last updated 3 years, 9 months ago by
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Posts
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Hi,
We have Elementor Pro Version 331 and when try to update to latest version 332 it gives following error:
Update failed: Download failed. Unauthorized
Please let me know how to fix this.
Thank You.
Hello.
Thank you for contacting us.
Please give us your site URL, admin account. We will help you check that issue soon.
Thanks.
Hi again.
We have checked and updated the plugin on your site.
Please check it again.
Thanks.
That is our mistake. We have added a new version of 3.3.2 on your site.
Please check it again.
Thanks.
Hi,
Now problem comes again with the new Elementor Pro update.
I am trying to upgrade from 3.3.2 to 3.3.4 "You have version 3.3.2 installed. Update to 3.3.4"
On updating gives same error: "An error occurred while updating Elementor Pro: Download failed. Unauthorized"
Please fix this and let me know why it is happening again and again. I don't want to submit a ticket on every elementor update. Please fix this on permanent basis.
Thank You
Yes, we have updated the new version on our server and helped you update that plugin on your site.
Please check it again.
Thanks.
Hi,
Again same issue with new update.
Elementor Pro You have version 3.3.4 installed. Update to 3.3.5. View version 3.3.5 details.
"Downloading update from http://my.elementor.com/edd-sl/previous_download/MTYyODA3MjE3MTphY3RpdmF0ZWQ6MTozLjMuNToyYzVlOTVlMGVkYzY0NjM4ZGM4ODk3MDdkMjM1MTY4MzpodHRwc0AvL2JldHRlcm9wdGlvbnN2ZW50aWxhdG9yLmNvbQ==…"
An error occurred while updating Elementor Pro: Download failed. Unauthorized
Why Cannot you fix this on permanent basis?
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