- This topic has 39 replies, 2 voices, and was last updated 3 years, 10 months ago by
.
-
Posts
-
Hi,
Again, cannot update to latest version of Elementor Pro (3.4).
Error: Update failed: Download failed. Unauthorized
How can we fix this problem on permanent basis?
I have attached login info below. Please fix this.
Hi faia.
We have updated the new version to our server and on your site.
Please check it again.
Thanks.
Thanks.
A new version is release now Elementor Pro 4.1. We cannot update it again: Update failed: Download failed. Unauthorized
Why we are not authorized? We have paid theme with paid support. Why dont you fix it on permanent basis.
Please check it again.
Same login info.
Thanks.
Hi again.
To update the Elementor Pro, please remove that plugin on your site and reinstall it again. It will get the new version from our server to install on your site. It gets the package from our server, not the Elementor server.
Thanks.
Hi,
A new version is releasee now Elementor Pro 3.4.2. We cannot update it again: Update failed: Download failed. Unauthorized
Please fix this.
It is very bad that every time there is an update, we have to contact you to update to latest version.
Thanks.
Hi again.
Sorry for that, we have updated the last version to our server and also updated that plugin on your site.
Please check it again.
Thanks.
Hi,
A new version is released now Elementor Pro 3.5. We cannot update it again: Update failed: Download failed. Unauthorized
Please fix this.
It is very bad that every time there is an update, we have to contact you to update to latest version.
Thanks.
Hi again.
We have checked and updated that plugin on our server and your site.
Please check it again.
Thanks.
Hi,
A new version is released now Elementor Pro 3.5.2 We cannot update it again: Update failed: Download failed. Unauthorized
Please fix this.
It is very bad that every time there is an update, we have to contact you to update to latest version.
Thanks.
You must be logged in and have valid license to reply to this topic.
