Homepage › Forum › Product Support › Medilab › Cannot Update Elementor Pro to Latest Version from 3.3.1 to 3.3.2
- This topic has 39 replies, 2 voices, and was last updated 3 years, 9 months ago by
Jackie.
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AuthorPosts
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4 years ago #25991
Hi again.
We have checked and installed the last version of Elementor Pro on your site. You still can use the old version without the issue.
Thanks.
3 years, 10 months ago #26488Hi,
I again cannot update to latest version of Elementor Pro (3.6.0) -
Error: "Update failed: Download failed. Unauthorized"
Please update it and fix it so that I can automatically update it from my admin panel.
I have attached login details below.
Thank You.
3 years, 10 months ago #26489This reply has been marked as private.3 years, 10 months ago #26498Hi again.
We have checked and updated the latest version of Elementor Pro on your site.
We have received the notice from Envato. They don't allow to include the Elementor Pro in the package.
"Even with the license, we do not allow authors to distribute Elementor Pro in their items. You can only use the basic version and customers can purchase directly from Elementor if they need the Pro version. Please remove Pro from all of your items. "
We must remove that package on our server. You still can use that on your site.
Thanks.
3 years, 10 months ago #26519Thanks for updating.
Elementor Pro needs an upgrade again (new version 6.1). Please update it to latest version. "An error occurred while updating Elementor Pro: Download failed. Unauthorized"
Thank You.
3 years, 10 months ago #26520This reply has been marked as private.3 years, 10 months ago #26523Yes, we have updated that version on your site.
Thanks.
3 years, 10 months ago #26564Thanks for updating.
Elementor Pro needs an upgrade again (new version 6.2). Please update it to latest version. "An error occurred while updating Elementor Pro: Download failed. Unauthorized"
Thank You.
3 years, 10 months ago #26565This reply has been marked as private.3 years, 9 months ago #26573Hi Faia.
You still can use the old version 6.1. Don't need to upgrade to 6.2. We have stopped support to upgrade Elementor Pro ad the Envato policy. We are so sorry for that.
""Even with the license, we do not allow authors to distribute Elementor Pro in their items. You can only use the basic version and customers can purchase directly from Elementor if they need the Pro version. Please remove Pro from all of your items. ""
Thanks.
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