- This topic has 12 replies, 3 voices, and was last updated 4 years ago by
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Topics: 1
Posts: 6after instalation theme, there are non CSS and JS.
we can't customise theme.
Hello.
Thank you for contacting us.
Please give us your site URL and admin account. We will help you check that issue soon.
Thanks.
Topics: 1
Posts: 6This reply has been marked as private.Hi again.
We have checked your site, it gets the wrong URL for the script
Do you know the site config for that URL?
Please give us an FTP account. We also need to check the source code.
Thanks.
Topics: 1
Posts: 6This reply has been marked as private.
Topics: 1
Posts: 6This reply has been marked as private.
Topics: 1
Posts: 6This reply has been marked as private.Hi rrashdan.
Please check the file permission on the plugins folder. We can't change the file with Filezilla :
/bitnami/wordpress/wp-content/plugins/trusmile-framework/trusmile-framework.php: open for write: permission denied
Error: File transfer failed
Please check the comment on your topic and give us your site info. We will help you check it soon.
Thanks.
Topics: 1
Posts: 6i gived you all permission for this file.
Topics: 1
Posts: 6any update?
Hi again.
Please check it again.
Error: /bitnami/wordpress/wp-content/plugins/trusmile-framework/framework/ReduxCore/framework.php: open for write: permission denied
Error: File transfer failed
We still can't change the file with your FTP account. Please check the FTP account and the owner group permission.
Thanks.
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