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Hello, I have purchased and uploaded the plugin, it installs fine, when I activate it, it crashes the site. I go back to the control panel and DEACTIVATE the plugin or delete it and the site works again. Please help!
DURING INSTALL PLUGIN
There has been a critical error on this website.
Learn more about troubleshooting WordPress.
CRASHES AFTER INSTALL
Fatal error: Uncaught Error: Call to undefined function vc_set_shortcodes_templates_dir() in /home/u7677597/public_html/wp-content/themes/yolo-rubino/framework/vc_extension/functions.php:19 Stack trace: #0 /home/u7677597/public_html/wp-content/themes/yolo-rubino/framework/vc_extension/_init.php(14): require_once() #1 /home/u7677597/public_html/wp-content/themes/yolo-rubino/framework/vc_extension/_init.php(18): yolo_include_vc_extension() #2 /home/u7677597/public_html/wp-content/themes/yolo-rubino/framework/yolo-framework.php(37): require_once('/home/u7677597/...') #3 /home/u7677597/public_html/wp-content/themes/yolo-rubino/framework/yolo-framework.php(42): yolo_framework() #4 /home/u7677597/public_html/wp-content/themes/yolo-rubino/functions.php(16): require('/home/u7677597/...') #5 /home/u7677597/public_html/wp-settings.php(546): include('/home/u7677597/...') #6 /home/u7677597/public_html/wp-config.php(97): require_once('/home/u7677597/...') #7 /home/u7677597/public_html/wp-load.php(50): require_once('/home/u7677597/...') #8 /home/u7677597/public_html/wp-blog-header.php(13): require_once('/home/u7677597/...') #9 /home/u7677597/public_html/sapp-wp-signon.php(17): require('/home/u7677597/...') #10 {main} thrown in /home/u7677597/public_html/wp-content/themes/yolo-rubino/framework/vc_extension/functions.php on line 19
Hello.
Thank you for contacting us.
Can you give us your site URL, admin, and Cpanel account? We will help you check it soon.
Thanks.
This reply has been marked as private.This reply has been marked as private.Hi again.
We have checked and fixed some issues on your site.
1. For the variation product, you can go to products and create the variation product as you want.
2. We have added the mega menu as our demo on your site.
3. You can create the single product layout by yourself via Dashboard/ Rubino/ Product blocks.
4. We have checked and fixed the WPbackery front-end edit.
Please check it again.
Thanks.
Thanks you so much
Yes, if you need help, please let us know again.
Thanks.
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