11 months, 3 weeks ago #23335
I am trying to fond all the fall that is used in PSD files that provided in the downloaded package. COuld you pls tell me where should I looking for?
Thanks !11 months, 3 weeks ago #23336
Also when I try to install plug in, it ask for verification code but I dont see any place where i can put the code in. Pls help!11 months, 3 weeks ago #23340
Thank you for contacting us.
1. Do you want to change the font on the PSD file or what? please let us know again.
2. To register the purchase code, please go to Organisk/ Dashboard, then you will see the option to add the purchase code.
Thanks.11 months, 3 weeks ago #23360
1. No i dont want to change the font, but the fonts that the theme using I dont have it. Where can I find the fonts file that you using in the psd so I can install it on my computer
2. I saw all the tabs (Code verify, Install Plug in ...) that you showed on your attachment, but when I click on it nothing appear below. I have to call my host tech for them to help me to install all the plug in and put the verification code on their end, but when come to install demo they said they could find any demo file in the code.11 months, 3 weeks ago #23361
This is how it look like after i have install the theme and the tech person have put in the code and install plug in on the end. Thanks11 months, 3 weeks ago #23363
I only can install the zip file that say Installable wordpress file ony
The other zip file All files & Documents, when I click to upload and install it have error :
The package could not be installed. The theme is missing the style.css stylesheet.
Screen captured attached11 months, 3 weeks ago #23382
Sorry for the late response.
As I see, you forgot to extract the file download from the Envato. On the package download from Envato, it also includes the document, plugin, theme, demo data. You should extract that file and install the file from the Theme folder.
Please check it again and check it again. Or you can give us your site URL, admin account. We will help you check it again.
Thanks.11 months, 2 weeks ago #23391
Thank you! I done with the demo already!
I would like to change the background for header title background on the shop template, but I couldn't find anywhere to change it. Thank you ! I have attached the screen shot, I have try to set bg on each category already, but it doesnt show up.11 months, 2 weeks ago #23393
Also, my menu was fine yesterday but now when I open and work with the template again, the menu is like this (picture attached) I tried to set padding, menu distance on the menu section but it doesnt work. Thank you !11 months, 2 weeks ago #23395
Can you give us your site URL, admin account? We will help you check the config to fix that issue.
Thanks.11 months, 2 weeks ago #23401This reply has been marked as private.11 months, 2 weeks ago #23416
We have checked and fixed that issue on your site.
Please check it and let us know again if you still have the issue.
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