HELP: I got a lot of thinks that dont work correctly

[DigitalArtworks]

Hey, i like your theme and just found how to fix some problems.
But:
- The page "Edit profile" couldnt be found and i cant edit the dropdown of the user icon...
- I can't open the Mansory oder Galery pages wich are very important for the website, they are just loading endless.
- I can't download Slider Revolution plugin. Always this error coming:
cURL error 18: transfer closed with 8171 bytes remaining to read

Could you guys help me please?

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[Jackie]

Hello.

Thank you for contacting us.

Please give us your site URL, admin account. We will help you check it soon.

Thanks.

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[DigitalArtworks]

Good Morning, i was't available for 2 Weeks to check my mails.

Should i write my Site URL and admin account right here?
Is it instantly hided for others?

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[Jackie]

Hi.

Please reply to the topic with check to checkbox "Set as private reply" https://prnt.sc/8BQor-_Je7Bx

That will help you protect your site info.

Thanks.

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[DigitalArtworks]

This reply has been marked as private.

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[Jackie]

Hi

1. Where is the All Galery? please give us that link on your site.

2. We have installed the Revolution plugin on your site.

3. To edit the profile, please activate the WooCommerce plugin.

Please recheck it.

Thanks.

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[DigitalArtworks]

Hey,

1. you can find all galerys in the Dashboard - Pages
There are more than 10 different gallery pages, but none of them work...

3. I already activated it but it still dont work, it shows "page not found"

 

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[DigitalArtworks]

Edit account works now 🙂
But only on those pages the social icons in the footer are broken now .. xD

The galery I ment are the pages:
Masonry Wide
Masonry Gallery
Masonry Boxed

And all other pages, they are just loading and nothing happenend

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[Jackie]

Yes, we have checked and fixed all the issues.

Please recheck it.

Thanks.

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[DigitalArtworks]

Nice, thanks for support ^^

one last thing:
Can you fix the social Icon problem on the "my account" page?
The icons in the footer are broken since you solved the problem with the "edit profile" page

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[DigitalArtworks]

Hey, i can't change the language in german since you changed it in english...
can you fix this?

The full system is in english, plugins too... :/
Me and my customer are from Germany

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[Jackie]

Hi.

For the dashb0ard language, please go to edit profiles and change language config to site default. We have changed the language to English for support.

2. For the footer social icon, we have checked and fixed that issue.

Please recheck it.

Thanks.

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[DigitalArtworks]

Hey! Sorry, im so dumb, i didn't knew that i can set languages for users...
I googled so much too find this out

But thanks! Great Support 🙂

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[Jackie]

Yes, if you need help, please let us know again.

Thanks.

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