- This topic has 16 replies, 4 voices, and was last updated 8 years, 5 months ago by
.
-
Posts
-
Hi,
Trying to import data but it isn't resolving, everything says "OK" but isnt going any further. Been like this for most the day, any advice on how to get it to complete the import?
Thanks
Hayley
Dear Hayley,
Thanks for contacting us,
Give me link your site and super account
I will check and feedback your issue again.
Thank you so much for empathy,
Best Regards,
Huyen Tran
Hi Hayley,
Thanks for feedback again,
Sorry, give me super account your site.
Thank you so much for empathy,
Best Regards,
Huyen Tran
Hi,
I have installed data demo on your site.
Please reload your site and check again.
Regards,
Hi,
I found an error "500(Internal Server Error)" from the console.
Please check your web server logs. If have the error, please send me a screenshot.
(If can, please send me FTP account. I will help you check).
Regards,
Hi,
I'm not sure this issue.
Can you send me the content of your web server log?
Please enable wordpress debug: define('WP_DEBUG',true);(wp-config.php).
Regards,
Hi again, Hayley
Thanks for your feedback.
Please give us your website's URL & admin account and FTP account privately via checking Set as private reply checkbox.
We will help you to check soon.
Best Regards,
TracyBui - YoloTheme
You must be logged in and have valid license to reply to this topic.
