I tried to update theme. I was updating manual. I was on Yolo motor child theme, I change theme to something else delete parent Yolo motor theme and upload new one. I activated again my child theme and It is not working. It is like white empty screen, I think that my child theme do not see my parent theme at all. I was updating like this every time and it was ok. Could you please help me?
I back my backup files from theme version 1.3.0 and everything is working again. Why my child theme is not working with new version? What could be different? All my modifications are saved in child theme.
Could You please help me with this?
It is very important because I have customers every day and I could not leave my site down.
Thanks for contacting us.
Do you still need to help? Because, we have got access to your website, you have used the Moto version 1.3.0 and it works normally.
If you need to help, we will help you to update the latest version.
Please check, then give us your FTP account privately so we can help better.
Yes please,I would like to update my theme to new version.
I will give you FTP account.
Thank you so much!
Thank you for feedback us.
We have checked your child theme and found many customs in the woocommerce folder.
After rename this folder, everything works fine.
Please check the custom in childtheme again.
Thank you so much ! I lost some of the modifications but I have managed to got it back.
Thank you and your company for great support !
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