Problem between elementor update and yhana framework

[Christelle marchettiCustomer Topics: 10 Posts: 24]

I have a problem since elementor has been updated. I was unable to have back my website. Find enclosed the error message.

So  IONOS decided to turn off yolo famework and so I am loosing a lot of animation a lot of my website. How can I do to fix this problem as soon as possible ?

WordPress version 5.9.2

Thème : Yolo Jhana Child Theme (version 1.0.0)

Extension actuelle : Yolo Jhana Framework (version 1.0.7)
PHP version 7.4.28

Thanks

Christelle

 

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[JackieYoloTeam Topics: 0 Posts: 4360]

Hello.

Thank you for contacting us.

Yes, we have checked and found that issue with the latest version of Elementor.

We have released a new version 1.0.9 to fix that issue.

Please check it again.

Thanks.

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[Christelle marchettiCustomer Topics: 10 Posts: 24]

So I am now with the previous version of elementor 3.5.5. So what can I do? I test again with the new version of elementor? My Jhana theme is not updated because I use a jhana theme child so you have fix a new version of what? elementor? jhana theme? Do I have to update my jhana theme child before using the new elementor? Are we gonna have this sort of problem each time elementor with change his version? Thanks

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[JackieYoloTeam Topics: 0 Posts: 4360]

Hi again.

We have released a new version to fix that issue with Elementor. Please update our theme and jhana framework plugin to fix the issue. Then you can update your Elementor to the latest version.

It doesn't affect your child theme.

Please try it again.

Thanks.

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[Christelle marchettiCustomer Topics: 10 Posts: 24]

Yes. It's worked now. Could you please let me know if we're gonna have this sort of problem each time Elementor will have un update? How can I avoid that again? It is not at all what I was expecting when I decided to buy a theme. To have the whole website blocked during a day !! I can't have that again. How can I have a website safe?

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[Christelle marchettiCustomer Topics: 10 Posts: 24]

Question 2 : I have a child theme. So do I have to also update the child theme. I will risk nothing? Do you know how to update child theme? Thanks

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[Christelle marchettiCustomer Topics: 10 Posts: 24]

Question 3 : I can't find any more how to change my footer bar (copyright).

When I go on the dashboard : Jhana < footer blocks : it is no longer offered to work on it with elementor. And when I click to modify, I can make a some changes and save it, publish it and when after I have a look online: I will still have the same text. I want to change de copyright but how to do that????

Thanks

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[JackieYoloTeam Topics: 0 Posts: 4360]

Hi again.

The issue with the Elementor is when they change the old function. We will keep our theme compatible with the latest version of all required plugins. Don't worry about that.

For the child theme, you don't need to update the child theme. The child theme is used for your custom work.

For the footer block, please go to Elementor/ Settings/ General/ and check to footers. https://prnt.sc/avVGi899U_9Y

That will help you edit the footer with Elementor Page builder.

Please check it again.

Thanks.

 

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[Christelle marchettiCustomer Topics: 10 Posts: 24]

Thanks a lot. It is working !!

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[JackieYoloTeam Topics: 0 Posts: 4360]

Yes, if you need help, please let us know again.

Thanks.

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