Product tab plugin

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This topic contains 9 replies, has 3 voices, and was last updated by  Tracy Bui 5 years, 2 months ago.

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  • 5 years, 2 months ago #16786

    BrightNetworks
    Customer
    Topics: 6
    Posts: 32

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    Hi there,

    1) We have an issue with your theme not registering an add to basket button on one of the styles we bought via your plugin add-on’s, the add to basket alt writing is visible when you hover over one of the products however the button is not visible for people who wouldn’t know that it is there. We would appreciate your assistance in debugging this issue.

    2)Is there any possibility to have an SKU number beneath the product name in the product tabs layout just above the price for easier product identification… (see under Store "IP Telephony/Cisco") 

    3)Is there any way to change the woo account shortcode styling to our web theme color "#13e500", instead of the account page presenting itself in blue??

    However if you could urgently help us with the first issue we would be very grateful.

     

    Kind Regards

    5 years, 2 months ago #16790

    BrightNetworks
    Customer
    Topics: 6
    Posts: 32

    Sorry about the code that was added to the topic i copy and pasted the message... Are you guys able to assist?

    5 years, 2 months ago #16792

    BrightNetworks
    Customer
    Topics: 6
    Posts: 32

    Still need help on the above

     

    5 years, 2 months ago #16813

    BrightNetworks
    Customer
    Topics: 6
    Posts: 32

    Any Response to the above???

    5 years, 2 months ago #16818

    tinhbeng
    YoloTeam
    Topics: 0
    Posts: 2592

    Sorry for the response delay.

    1. You can send me a screenshot for this problem to clarify.

    2. Unfortunately, there is no such option in WooCommerce and it may require additional code customization to achieve this. You can refer this topic: https://stackoverflow.com/questions/19088804/woocommerce-get-sku-in-product-single-page

    3. I have added some CSS lines, please reload your site and check again.

     

    Best regards,

    tinhbeng.

    5 years, 2 months ago #16819

    BrightNetworks
    Customer
    Topics: 6
    Posts: 32

    Thank you, point number 3 has been resolved perfectly!

    With Regards to Point number 1 see attached file for jpg of what is happening on the products tab.. The add to basket button is transparent whereas the hover alt writing displays correctly

    5 years, 2 months ago #16820

    BrightNetworks
    Customer
    Topics: 6
    Posts: 32

    Hi,

    thanks for your response, issue point 3 has been resolved perfectly and im okay with not adding an SKU if its not possible, i do however need assistance with issue point number 1 still and have attached a jpg to give you an indication of what is happening. The add to basket button is on the products however displays as transparent and not as an icon like the compare and quick view icons do. It is also slightly out of line. The alt writing of the icon does however display when a user hovers where the basket icon "technically is". Please see the jpg attached to view the issue... (it can be found under store nav/ip-telephony/cisco[it does this on every product however, regardless if it is a products tab, product masonry, or even product list *note that this is with the styling option we purchased for the product tab/masonry/list])

    We anticipate your response.

    Attachments:
    You must be logged in to view attached files.
    5 years, 2 months ago #16836

    tinhbeng
    YoloTeam
    Topics: 0
    Posts: 2592

    Hi,

    I have added some CSS lines to the style.css of the Child theme. Please reload your site and check again.

    5 years, 2 months ago #16844

    BrightNetworks
    Customer
    Topics: 6
    Posts: 32

    Thanks for updating our site. We are very happy with your support. If there are any other support related queries we will create a new  topic.

    Warmest Regards.

    BrightNet

    5 years, 2 months ago #16845

    Tracy Bui
    YoloTeam
    Topics: 0
    Posts: 1541
    This reply has been marked as private.
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