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To Whom It May Concern;
I am attempting to install the slider revolution but I keep getting an error:
Installing Plugin:Slider Revolution
downloading installation package from http://update.yolotheme.com/download/revslider.zip...
Download failed. Forbidden
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I have tried this for several days and keep getting this error. Please advise
Hello.
Thank you for contacting us.
As I see, you forgot to add the purchase code to Tayta/ Dashboard.
Please check it and re-activate your purchase code, then you will be able to install the plugin.
Thanks.
This reply has been marked as private.Yes, please give us permission to access your site. We will help you check it soon.
Thanks.
This reply has been marked as private.Sorry, the admin account doesn't correct, please check it again.
Thanks.
This reply has been marked as private.Hi again.
1. For the homepage logo, we also have the option to overwrite the logo at the page option. That will overwrite the theme option config. I have helped you remove that.
2. For the footer block, please use the Elementor to edit your footer content. We have enabled the Elementor for the footer block. Now you can edit your footer with Elementor.
Please check it again.
Thanks.
I am still having issues with the loading bar just loading. Can you guys fix that for me because I have cleared the cache and its still doing it.
Hi again.
Sorry, where is the loading bar issue? I don't see that on your site. Please give us some image about that.
Thanks.
When I visit the website from a web browser, it does not matter which one it is I get the image that the website is being loaded. All I see is the loading bar kipping spinning and it never loads the website. Only when I log in from the backend it loads correctly for some strange reason.
Hi again.
We have checked and fixed that issue on your site. The issue from the cache plugin when you turn on "Defer Render-blocking JavaScript".
Now everything works fine.
Please check it again.
Thanks.
This reply has been marked as private.Hi Dana.
I have checked the theme install, it still works fine.
Please recheck it.
Thanks.
This reply has been marked as private.
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