- This topic has 14 replies, 2 voices, and was last updated 9 years, 1 month ago by
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Posts
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Hello,
I can't import the data.
I've reviewed php but that's not the problem. I would like to know how to install the templates. Thank you
Hi,
Thanks for contacting us.
Please give us your website's URL and admin account privately via checking Set as private reply checkbox.
We will help you to install our theme& plugins and import our sample data.
Best Regards,
Tracy
Hi again,
Thanks for your feedback.
We can access your website but we cannot access your Dashboard, we enter http://mimikstore.com/wp-admin/
but we always get this issue https://prnt.sc/gr0lfu
Please help us to check your website again.
Thank you.
Tracy
Hi again,
We tried to delete the cookies and tried to access your website with other computers. But unsuccessful.
Please give us your FTP account so we can check better.
Thank you.
Tracy
Sorry I don't know how to do it.
What can I do? If you explain me how can I do it I can try.
Hi again,
Thanks for your feedback.
Please check again your admin account of your website and FTP account again because we cannot access them.
Then give us them again, we are ready to help you.
Thank you.
Tracy
Have I to do skype? Is there no other way to solve it? Enumerenme any are errors that can make that they can not import the templates and the purchase. I need the templates I do not want the theme.
Hi again,
Thanks for your feedback.
1> Haven't you used the skype yet? This is the skype: https://www.skype.com/en/ you can create an account then connect with Long.
2> We really want to help you but we cannot access your FTP, it always meets this issue:Error: Critical error: Could not connect to server
Please help us to check again your server then help us can connect your server.
We will help you as soon as possible.
Thank you very much.
Tracy
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