I have recently purchased your Kidzone theme. I asked my hosting provider to extract it and install however they reported the below issue:
There is a missing stylesheet which causes an error while installation and doesn't complete.
I have uploaded the zipped folder as I received from you.
Can you please fix this issue and send me a new download link for the correct package?
Thank you for contacting us.
Please extract the package file from Envato, you will see the folder theme files, then install the yolo-kidzone.zip file on that folder.
Actually, I am not satisfied about this service. I have sent the Hosting team your message and they tried again to use your instructions however it failed again. I ask either you refund me my money or find a way to figure it out. There is still the issue of missing stylesheet
I am attaching their chat message along with the files I downloaded from here.
I need a quick solution please
here is the files agian
Here is the chat screen of the hosting team
Please give us your site URL, admin account. We will help you check and install that theme to your site soon.
This is the screenshot about the theme install from your file. It still works fine.
Please check it and give us your site info. We will help you check it soon.
We have checked and helped you fix the theme install issue.
Where did you buy the theme? Can you tell me know?
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