This topic contains 15 replies, has 5 voices, and was last updated by 
-
Posts
-
Hey -- Yolotheme support.
I just installed your new theme BeStruct. It's an empty shell, obviously. I'd like to import your demo content so I can see some examples of page layouts and configurations.
However, I install the demo content without error. I visit the site and it's exactly the same, unchanged. I check the pages and posts areas, nothing new. I take a peek at the media section and i see about 10/12 images uploaded. That's it.
I will include I did an FTP upload, and did not change any chmodd any files or folders.
Just a little eager to begin. Thanks for your time guys/girls.
** I did edit the permalink structure.
Hi.
Thank you for choosing our product.
Can you give us your site URL, admin account? We will help you check that issue soon.
Thank you.
Jackie.
This reply has been marked as private.Hi.
Thank you for feedback us.
#1. Please check the cpanel account again, I can't access to your cPanel account.
#2. Please check your install plugin again, it require FTP account when install, that is why our plugin can't install via our dashboard and TGM plugin.
#3. Please increase your size PHP setting again, It response http://prntscr.com/fd7twf when I trying upload zip plugin to install on your site
Thank you.
Jackie.cPanel access is fine. It's also the FTP credentials.
Nope, I FTP'd everything just fine, no use in the PHP size change, that's nonsense.
I'm not a novice user. I run my own server, I understand how to upload files, install wordpress, etc.
What plugin are you referring too?
This reply has been marked as private.I increased my PHP Memory limit from 32M to 256. I also increased the upload to 256M.
It's insane that your theme is requiring over 32M to simply process saving a change...
Hi.
Thank you for feedback us.
Please check your site again. We have installed the dummy data on your site.
Thank you.
Jackie.
Hey!
Somebody can help me.
When I try to Install Demo, this happen and nothing more, still in the process of being installed
Hi, @pathmuss
Thanks for contacting us.
Please check your PHP version and PHP limited of your website. You can refer this blog for more details:
https://yolotheme.com/knowledge-base/recommended-php-configuration-limits/
If you don't fix the issue of importing our sample data, please create a new topic and give us your website's URL and admin account privately. We will help you to check as soon as possible.
Best Regards,
Tracy
Hello,
I'm trying to install demo (import data)... It takes more than 30 min. and nothing happens. No error message. Should I wait more... How do I know it's installing or not?
Hi Mucky98.
Thank you for contacting us.
This is Fuelviews topic, please don't share any site info at here. You should create a new topic and give us your site info, we will help you check that issue again.
Thank you.
Jackie.This reply has been marked as private.
You must be logged in and have valid license to reply to this topic.
