Homepage › Forum › Product Support › BeStruct › Trouble installing demo content.
This topic contains 15 replies, has 5 voices, and was last updated by Jackie 5 years, 9 months ago.
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6 years ago #9059
Hey -- Yolotheme support.
I just installed your new theme BeStruct. It's an empty shell, obviously. I'd like to import your demo content so I can see some examples of page layouts and configurations.
However, I install the demo content without error. I visit the site and it's exactly the same, unchanged. I check the pages and posts areas, nothing new. I take a peek at the media section and i see about 10/12 images uploaded. That's it.
I will include I did an FTP upload, and did not change any chmodd any files or folders.
Just a little eager to begin. Thanks for your time guys/girls.
6 years ago #9060** I did edit the permalink structure.
6 years ago #9061Hi.
Thank you for choosing our product.
Can you give us your site URL, admin account? We will help you check that issue soon.
Thank you.
Jackie.
6 years ago #9068This reply has been marked as private.6 years ago #9074Hi.
Thank you for feedback us.
#1. Please check the cpanel account again, I can't access to your cPanel account.
#2. Please check your install plugin again, it require FTP account when install, that is why our plugin can't install via our dashboard and TGM plugin.
#3. Please increase your size PHP setting again, It response http://prntscr.com/fd7twf when I trying upload zip plugin to install on your site
Thank you.
Jackie.6 years ago #9075cPanel access is fine. It's also the FTP credentials.
Nope, I FTP'd everything just fine, no use in the PHP size change, that's nonsense.
I'm not a novice user. I run my own server, I understand how to upload files, install wordpress, etc.
6 years ago #9076What plugin are you referring too?
6 years ago #9077This reply has been marked as private.6 years ago #9080I increased my PHP Memory limit from 32M to 256. I also increased the upload to 256M.
It's insane that your theme is requiring over 32M to simply process saving a change...
6 years ago #9086Hi.
Thank you for feedback us.
Please check your site again. We have installed the dummy data on your site.
Thank you.
Jackie.
5 years, 10 months ago #10758Hey!
Somebody can help me.
When I try to Install Demo, this happen and nothing more, still in the process of being installed
Attachments:
You must be logged in to view attached files.5 years, 10 months ago #10767Hi, @pathmuss
Thanks for contacting us.
Please check your PHP version and PHP limited of your website. You can refer this blog for more details:
https://yolotheme.com/knowledge-base/recommended-php-configuration-limits/
If you don't fix the issue of importing our sample data, please create a new topic and give us your website's URL and admin account privately. We will help you to check as soon as possible.
Best Regards,
Tracy
5 years, 9 months ago #10920Hello,
I'm trying to install demo (import data)... It takes more than 30 min. and nothing happens. No error message. Should I wait more... How do I know it's installing or not?
5 years, 9 months ago #10943Hi Mucky98.
Thank you for contacting us.
This is Fuelviews topic, please don't share any site info at here. You should create a new topic and give us your site info, we will help you check that issue again.
Thank you.
Jackie.5 years, 9 months ago #11010This reply has been marked as private. -
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