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This topic contains 12 replies, has 2 voices, and was last updated by Jackie 10 months, 3 weeks ago.
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11 months ago #26664
As soon as I installed the WordPress theme it slowed down enormously. Opening time of any page 1/2 minutes. it's so stuck that I can't change anything
11 months ago #26667Hello.
Thank you for contacting us.
Can you give us your site URL, admin account? We can help you check the issue.
Or you can increase your PHP config as our recommended: https://yolotheme.com/knowledge-base/recommended-php-configuration-limits/
Please check it and let us know again.
Thanks.
10 months, 4 weeks ago #26675The site is 420farm.it but is in maintenance mode.
Unfortunately I can't do anything the loading times are infinite and I am very dissatisfied with this theme. I am very disappointed
10 months, 4 weeks ago #26677Not only are the loading times infinite but when the page finally loads after 3 minutes, the site does not open any images, the writings are not there, the sections are one above the other, a disaster! I don't understand at this point what I bought, maybe a lot of problems
10 months, 4 weeks ago #26686Hi again.
Maybe you forgot to replace the image URL when importing demo data.
Please give us your admin account. We will access to your site and help you check it soon.
Thanks.
10 months, 4 weeks ago #26687This reply has been marked as private.10 months, 4 weeks ago #26697i'm waiting
10 months, 4 weeks ago #26698Hey can you help me with your template, I'm having more and more problems, the footer doesn't update, cart and checkout don't work, home 3 is unusable. What support is this? I got the template to speed up the creation of this site not for having problems, thanks
10 months, 4 weeks ago #26702Hi again.
Please give us your username. You forgot that info in the previous message.
Please check it again. We can't help you if we can't access your site. You also can contact us via Facebook fan page: https://www.facebook.com/yolotheme
That will be faster than website support.
Thanks.
10 months, 3 weeks ago #26704This reply has been marked as private.10 months, 3 weeks ago #26705Hi again.
We have checked your site and helped you replace our image URL from our demo site. And now everything is fine. The page loading time is around 2-3s.
For the footer, we have enabled the Elementor for the footer block post type. Now you can use the Elementor to edit the footer content.
Please check it again.
Thanks.
Attachments:
You must be logged in to view attached files.10 months, 3 weeks ago #26707Hi, I checked, thank you for solving the problem with the Footer but I continue to have problems with the home 3, infinite loading times and when it opens you can only see overlapping and confused writings, both with Elementor and in preview. I keep having problems with the shopping cart and checkout leading back to home
10 months, 3 weeks ago #26708Hi again.
For the shop page, that issue from your woo-commerce page settings, we have checked and saved the setting, now the cart page works fine.
For the home page, please give us your screenshot or the video about that. We will give you the page that I see.
Please check it and let us know again.
Thanks.
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