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Topics: 2
Posts: 6Hello team, the visual composer is not longer working for pages and posts. I checked the settings and they are enabled. Do you have a hint for me, why visual composer is not works as expected?
For the Footer Blocks it works? very strange?!
Thanks in advance.
If you need the wp-admin or ftp access, please tell me in which way I can send it.
Hi,
Thanks for contacting us.
Please give us your website's URL and admin account privately via checking Set as private reply checkbox. We will help you check Visual Composer plugin.
In addition, you can read this documentation learn more about Footer Blocks section:
http://docs.yolotheme.com/sofani/#footer1
Note: we gave you documentation of sofani theme, it is a full guide. You can read to understand this.
Please check, then feedback to us soon.
Best Regards,
YoloTheme
Topics: 2
Posts: 6This reply has been marked as private.Hi again,
Thanks for your information.
Our developers are working hard to find the issue of Visual Composer on your website.
Please be patience! We will feedback to you soon.
We are so sorry for any inconvenience and thanks for your understanding.
Best Regards,
YoloTheme
Hello PagePagelib,
Can you give us your FTP account? I use file manager plugin to edit and debug on your site. Now have an issue, I can't access to your site again.
Check it and let me know soon.
Regards.
Jackie.
Topics: 2
Posts: 6This reply has been marked as private.
Topics: 2
Posts: 6This reply has been marked as private.Yes. I changed some code via file manager plugin and now have the error. I'll make it work soon.
Regards.
Hello Pagelib.
Your site comeback and visual composer work again.
Please check it and let me know if have any issue..
Regards.
Jackie.
Topics: 2
Posts: 6This reply has been marked as private.
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