Website Settings Issue

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This topic contains 16 replies, has 3 voices, and was last updated by  Jackie 3 months, 4 weeks ago.

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  • 4 months ago #27347

    exceptionalhost
    Customer
    Topics: 2
    Posts: 30

    Good Day

    For some time now we've noticed the following error on our website; please kindly refer to the loom video link below: https://www.loom.com/share/23f1346a00ec4bd5942e4f792b834903

    This issue has been happening for a long time now where the images don't load when you open any product grouping. Please kindly look into it and help resolve whatever the real issue behind that is.

    Regards

    3 months, 4 weeks ago #27351

    Jackie
    YoloTeam
    Topics: 0
    Posts: 3854

    Hello.

    We have checked your site and found the issue from your Jetpack plugin with lazy image loading.

    After turning off that function, it works fine. Please recheck it.

    Thanks.

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