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Hi Team,
I've been working through a new site and everything was going well, however I have updated to 4.7.1 and updated the theme, now the site is broken? can you have a look and advise what to do please? I rolled back to a a back up done before the the update, but it's the same.
thanks
Damien
Screen shots to help.
Hi Damosaurus ,
Thanks for contacting us,
Please follow these steps below:
Theme options =>General Setting => Enhancement and turn off option Enable minifier CSS file
In case, you wish to use this option again, you have to create a compressed file from style.css => (style.min.css) and copy it on your theme (/theme/yolo-begreen/style.min.css)
Please try and feedback us soon!
Kind Regards,
Excellent! thanks for the quick help. it seems to be all sorted now.
thank-you so much.
Damien
new problem though,
I have seemed to have lost some but not all settings. for instance the colour settings, so i changed them back, however there is a problem saving and generating the CSS. I think this is why it's not changing the global colour settings.
is there a fix for this?
Hi Again.
Thank you for feedback us.
Can you give us your site admin account? Our developer will help you check this issue on your site soon.
Regards.
Jackie.
This reply has been marked as private.So I will take it there is no fix? Something is simply borked since the 4.7 update. Is it at least safe to roll back to 4.6 and use a back up from before this update happened? or do i have to start form the beginning again?
Any contact would be appreciated.
Hi Damosaurus.
We so sorry for late response
We have fixed this issue with save & generate CSS button.
Please check your site again.
Regards.
Jackie.
While I am grateful you have had a look at the save and generate problem, and obviously done something as the primary colour is now correct. For some reason the the sub menu background colour is now blue. When i change it and save and generate again nothing happens, no changes, NOTHING.
As well as a long list of stuff that has been broken since doing the update. for instance;
-homepage Logo is now small and behind then menu. any changes tot he settings and it disappears completley.
-logo on ANY other page is HUGE and behind the menu again. nothing seems to change this.
- the icons on the home page, used to pulse the primary colour, now they are green with no options in the icon box to change it .
- the "to the top" button is now orange with a green outline? not block orange.
- the page loading animation, no longer works at all.
Everything was working fine until the update. I waited until it was listed as supported to do the update and now have a mess on my hands. The theme seems unresponsive to changes, made in the theme options or customize panels, and now runs SIGNIFICANTLEY lower than before.
-Damien
I wiped everything and started a new install of WordPress and this theme. Still a complete mess. Not worth the absolute hassle. The support is a complete shambles. No replies until something gets posted publicly.
Thanks,I am super happy I have wasted a week trying to get this sorted. Just going to replace this trash theme with something else.
hopeless.
Hi Damosaurus.
I'm so sorry for late response, we have a Lunar holiday, and have come back to work.
And I have check your site and see you change the admin account. Please let us help you check your site again. We will help you check anything, if not as you want, we can give a refund for you.
Regards.
Jackie
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