Yolo Icon Box – problem with link

[Max]

Hi.

Problem with Yolo Icon Box!

If I save page when in description exist link

for example

M: (XXX) XXX-XXXX

After page save, description come is empty.

Sorry for my bad english

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[Tracy Bui]

Hi, MaxEagle

Thanks for contacting us.

- Make sure that you have used the latest version of our theme & plugins. The latest version is 1.0.3.

- You can check again, then give us your website's URL and admin account privately via checking Set as private reply checkbox.

We will check, then feedback to you soon.

Best Regards,

YoloTheme

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[Max]

This reply has been marked as private.

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[Tracy Bui]

Hi again,

Thanks for your feedback.

We have got access to your website then checked the issue:

- Open this page: Контакты

- Open Yolo Icon Box shortcode > add Link and Description for this shortcode > you can see this image:http://imgur.com/SOZMczs.png

It works normally on front-page: http://studio-deco.com.ua/contacts/

Please check, then describe your questions as clearly as possible. We will help you to check.

Best Regards,

YoloTheme

 

 

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[Max]

Thanks for quick answer

I think that I did not properly explained

I mean a link in the description

This before save

And this after

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[Jackie]

Hi Max.

I have checked your site and found issue with yolo icon box shortcode.

This shortcode can't save HTML content for description. I think issue from your PHP setting.

Can you help me change some config as below?

1. update your PHP version to higher, example 5.6

2. Increase some PHP value.

- PHP post max site.

- PHP time limit.

- PHP Max input vars.

Read my article knows more https://yolotheme.com/knowledge-base/recommended-php-configuration-limits/

After change it. Let me know again. I'll help you display HTML content for this shortcode.

Regards.
Jackie.

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[Max]

This reply has been marked as private.

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[Jackie]

Hi Max.

Thank you for waiting us.

We have fixed this issue for saving HTML at yolo icon box shortcode.

Now you can input HTML content for description.

Please check it and let me know again if still have the issue.

Regards.

Jackie.

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[Max]

Hi Jackie.

I try, but this not woking

Inside

Outside

Front page

May be problem in this, before I try, I switch Language to Russian

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[Jackie]

I'm sorry, this is our mistake, I'm didn't check at front-end.

Now it works fine. You can input your data to this shortcode.

Regard.

Jackie.

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[Max]

Jackie, thanks again!!!

Now all works!

Max

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[Tracy Bui]

Ok, you're welcome!

Don't hesitate to create new topics if you still have questions. We are ready to help you.

Best Regards,

YoloTheme

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