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Please kindly disregard my last message. I've been able to figure thing out and have successfully installed the Whatsapp plugin to my website
Hi
Thanks a million for your kind assistance thus far on several areas I needed help with.
I will like to know how I can install WhatsApp Widget Code to reflect all pages of my website. Please do kindly guide me on how do that.
Kindest regards
Good Day
Its been more than 2 days now since I sent you the below messages without receiving any response from you and this is the longest time ever that has happened since I started communicating with you guys. Please kindly attend to my message below urgently. Thanks
Thanks a million for your assistance thus far.
1. The email address and phone number shows in other pages apart from the home page and here is a screen-cast video link as proof (https://www.loom.com/share/aaacfe4761f34235916fb29fff8817f9). Please check it out for me and replace the details there with Email: [email protected], Phone: +27 11 079 0588, Working Hours: Mon - Fri: 8.00 - 17.00, Sat: 8.00 - 15.00
2. On the aspect that you referred to as product attributes, it doesn't really give me the kind of options I'm happy with. I was referring to something like in this link: https://www.wayfair.com/furniture/pdp/latitude-run-sedna-2-piece-living-room-set-w007469487.html?piid=1932481093
As you can see above, the product is displayed in different colors with each color having their different pictures displaying under them. That's exactly what I was referring to and will like to know if your Theme has such features in it. If yes, I will like to know how I can set it up.
3. I've noticed this morning that most of my website pages no longer have "WPBakery Page Builder" option anymore whereby making the pages editing process more complicated. Please do kindly help me look into it and have the WPBakery Page Builder option enabled on all my website pages.
4. I tried setting up my Facebook Pixel using the option you mentioned previously but it didn't work out right because its not linking up properly with my Facebook Ads Manager Pixels. I'm not sure what more to do now to resolve the issue. Please do kindly assist me with possible solutions for that.
Kindest regards
3. I've noticed this morning that most of my website pages no longer have "WPBakery Page Builder" option anymore whereby making the pages editing process more complicated. Please do kindly help me look into it and have the WPBakery Page Builder option enabled on all my website pages.
4. I tried setting up my Facebook Pixel using the option you mentioned previously but it didn't work out right because its not linking up properly with my Facebook Ads Manager Pixels. I'm not sure what more to do now to resolve the issue. Please do kindly assist me with possible solutions for that.
Thanks a million for your assistance thus far.
1. The email address and phone number shows in other pages apart from the home page and here is a screen-cast video link as proof (https://www.loom.com/share/aaacfe4761f34235916fb29fff8817f9). Please check it out for me and replace the details there with Email: [email protected], Phone: +27 11 079 0588, Working Hours: Mon - Fri: 8.00 - 17.00, Sat: 8.00 - 15.00
2. On the aspect that you referred to as product attributes, it doesn't really give me the kind of options I'm happy with. I was referring to something like in this link: https://www.wayfair.com/furniture/pdp/latitude-run-sedna-2-piece-living-room-set-w007469487.html?piid=1932481093
As you can see above, the product is displayed in different colors with each color having their different pictures displaying under them. That's exactly what I was referring to and will like to know if your Theme has such features in it. If yes, I will like to know how I can set it up.
Kindest regards
Good Day,
I need your assistance with the follow:
1. I'm struggling to change the email address, phone number and working hours on the header option I selected. Please kindly help me change them with the following: Email: [email protected], Phone: +27 11 079 0588. Remove the working hours
2. I will like to find out if the theme has any option that allows the display of different colors of a particular product and also how to add the pictures to it. I've attached a screenshot below of what I'm trying to describe here to give you clear idea of what I'm referring to.
3. I will also like you to help me remove the SOFANI on my select footer and replace it with my company Logo which you can find in the media.
4. I will also like to know how I can setup a MEGA MENU and SHOP Like the one in this theme https://demo.yolotheme.com/sofani/home-lookbook-v1/
Please do help me set up the Menu so that they can all be linked and connected to my shop using the categories I've already created in my shop. I Love the way the 2 different Menus I've mentioned above look on the Theme and I want exactly that for my company website.
5. I will like to know where to install Facebook Pixel Code On My Website
Please kindly ignore the number 6 issue and help me resolve the 5 above. I look forward to your prompt response as always.
6. I'm not sure what has happened to my website as its no longer Live. Please do help me check and fix whatever the issues are. It's very strange because as at yesterday, everything was fine and now it's a different story. Please do help me check it out
Good Day,
I was able to retrieve the downloaded Theme and have re-installed it successfully; kindly disregard my last message to you. I need your assistance with the follow:
1. I'm struggling to change the email address, phone number and working hours on the header option I selected. Please kindly help me change them with the following: Email: [email protected], Phone: +27 11 079 0588. Remove the working hours
2. I will like to find out if the theme has any option that allows the display of different colors of a particular product and also how to add the pictures to it. I've attached a screenshot below of what I'm trying to describe here to give you clear idea of what I'm referring to.
3. I will also like you to help me remove the SOFANI on my select footer and replace it with my company Logo which you can find in the media.
4. I will also like to know how I can setup a MEGA MENU and SHOP Like the one in this theme https://demo.yolotheme.com/sofani/home-lookbook-v1/
Please do help me set up the Menu so that they can all be linked and connected to my shop using the categories I've already created in my shop. I Love the way the 2 different Menus I've mentioned above look on the Theme and I want exactly that for my company website.
5. I will like to know where to install Facebook Pixel Code On My Website
Kindly find my account login details below:
Administrative URL: https://exceptionalhostfurniture.co.za/wp-admin/
User Name: admin
Password: exceptionalism100CAI look forward to your prompt response as always.
4. I will also like to know how I can setup a MEGA MENU and SHOP Like the one in this theme https://demo.yolotheme.com/sofani/home-lookbook-v1/
Perhaps you can help me set it up on my Menu so that they can all be linked and connected to my shop. All I need to do is to change their names to what I want them to be and remove the ones I don't want. I Love the way the 2 different Menus I've mentioned above look on the Theme and I want exactly that for my company website.
Good Day,
I was able to retrieve the downloaded Theme and have re-installed it successfully; kindly disregard my last message to you. I need your assistance with the follow:
1. I'm struggling to change the email address, phone number and working hours on the header option I selected. Please kindly help me change them with the following: Email: [email protected], Phone: +27 11 079 0588. Remove the working hours
2. I will like to find out if the theme has any option that allows the display of different colors of a particular product and also how to add the pictures to it. I've attached a screenshot below of what I'm trying to describe here to give you clear idea of what I'm referring to.
3. I will also like you to help me remove the SOFANI on my select footer and replace it with my company Logo which you can find in the media.
Kindly find my account login details below:
Administrative URL: https://exceptionalhostfurniture.co.za/wp-admin/
User Name: admin
Password: exceptionalism100CAI look forward to your prompt response as always.
The problem is that the Theme was purchased for me by someone else using his on own Envato account and I've been struggling to get hold of the person to download it again and send it to me. I will like to know if there's an alternative way of downloading the Theme from my end since I have all the credentials and Purchase Code of the Theme the guy that bought it sent to me?
Regards and I await your response
I've just noticed that I installed the Theme incorrectly with the wrong Domain URL and will like to reinstall it again on a fresh WordPress link I've created. I have already deleted the one I installed with the wrong URL.
Now all I have is the purchase code and will like to know how I can download the Theme again in the Zip File because I no longer have that on my new PC.
Please do kindly provide me with detailed information on how to download the Theme again using my purchased code.
Kindest regards
4. I will like to know how the customize the default footer I've selected to what I want by imputing the details I want in them and remove what I don't want because not much information on that was shared in the theme documentation.
