Forum Replies Created
-
Posts
-
Hi.
Please give us the site admin account again. Maybe you have changed that.
Thanks.
Hi.
We have checked and fixed all the issues on your site.
Please recheck it.
Thanks.
Please give us your site URL, and admin account. We will help you check it soon.
Thanks.
Hello.
Thank you for contacting us.
We have updated our theme to fix that issue.
Please get version 1.0.5 to fix the issue.
Thanks.
As I see, you have created a page with a product shortcode to display the product. So the filter sidebar will not work with your page. It only works with the product archive page.
For the page, you should only use the shortcode to display the product showcase.
Thanks.
Hi again.
The https://test.beriders.it/caschi-moto/ is a page, not the shop archive page, so the sidebar shop widget doesn't work with the page.
It only works with the shop archive page. Please check it again. https://test.beriders.it/negozio/
You also can contact the plugin author to confirm that.
Thanks.
Hello.
Thank you for contacting us.
Please go to Appearance/ Menus/ Select your primary menu and check to mobile menu. That will help you fix that issue.
Thanks.
Hi again.
1. For the brand filter, for this link: https://test.beriders.it/marchi/agv/ this is the AVG brand page, so the brand filter will not display on the sidebar. That is the logic for the Filter Product by Brand or by Price. You can contact to author plugin to check that function.
2. For the product items display, you can change the masonry layout to fit rows layout via theme options/ WooCommerce/ Archive Products: https://prnt.sc/5tCTZBfsvdM3
Please recheck it again.
Thanks.
Hello.
Thank you for contacting us.
That is the background of the section. Please hover and edit the section, check the tab style, you will see the option to change that image. https://prnt.sc/RYA_FlK47mPu
Please recheck it.
Thanks.
Hello.
Thank you for contacting us.
We have checked and fixed that issue by going to Elementor/ Tools/ General tab and clicking to Regenerate File & Data. Then pure all caching.
Please recheck it, everything works fine.
Thanks.
Hello.
We have checked your site and found the issue from your Jetpack plugin with lazy image loading.
After turning off that function, it works fine. Please recheck it.
Thanks.
Hello.
Thank you for contacting us.
1. For the footer responsive issue, please go to Elementor/ Tools/ and click to Regenerate CSS & Data again.
2. For the left or right space on the mobile. Please give us your site URL, and admin account. We will help you check it soon.
Thanks.
