Jackie

[Jackie]

Hi again.

We have checked your site and found the 403 Forbidden issue with the theme option. Maybe that issue from your Litespeed config at the server.

Can you check it again?

Thanks.

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[Jackie]

Hi again.

1. With the Polylang free version, you can't translate the slug of the theme language. So you need to use 3rd plugin: Loco translate plugin to translate the theme language. We have installed that plugin and help you translated the "Class information" string. You can do with another string as you want. https://prnt.sc/D9hpZ2qcdg6r

2. To hide the comment on the class details page. Please go to edit the class and uncheck "Allow comments" on the discussion option. https://prnt.sc/Y6XrooEIM3kb

Please check it again.

Thanks.

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[Jackie]

Hi again.

We have checked and added the language flag to your header.

For the polylang, after removing the old version and installing the last version, everything works fine.

Please check it again.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

Please give us your site URL and admin account. We will help you check that issue soon.

Thanks.

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[Jackie]

Yes, if you need help, please let us know again.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

For the favicon icon, it is the default of WordPress. Please go to Appearance/ Customize/ Site identity/ and upload your logo icon.

Thanks.

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[Jackie]

Hi again.

We have checked and helped you change the class sidebar info. Please check it again.

For the timetable, it can show the passed events or classes. Please click to prev button on the timetable, it will display the previous weeks. https://prnt.sc/Y8Udn42ZZC4i

Thanks.

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[Jackie]

Hi again.

We have activated that plugin and found the issue with your site.

Please give us the FTP account, we need to debug the source code.

Thanks.

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[Jackie]

Hi again.

We have checked and fixed that issue on your site by saving the page content.

Please check it again.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

We still see the image on your homepage slider.

Please check it and let us know again if you still need help.

Thanks.

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[Jackie]

Hi again.

We have checked and helped you translate some strings in our theme and plugin. It still works fine with Loco translate.

Please check it again.

Thanks.

 

 

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[Jackie]

Hello.

Thank you for contacting us.

Please give us your site URL, admin account, and some strings need to translate. We will help you check it soon.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

Please give us your site URL, and admin account. We will help you check that issue soon.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

That is the off-canvas menu, please go to Appearance/ Widgets/ and you will see the Off-canvas widget to edit. You should install the widget classic plugin to edit the content.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

Please extract the file download from Envato. You will see the theme folder to install.

Thanks.

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