Jackie

Forum Replies Created

Viewing 15 posts - 1,951 through 1,965 (of 5,019 total)
1 2 3 … 130 131 132 … 333 334 335
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  • 4 years, 1 month ago in reply to: problem with your theme and woocommerce #25951

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hello.

    Thank you for contacting us.

    We have checked and fixed the outdated template file issue on your site.

    Please check it again.

    Thanks.

    4 years, 1 month ago in reply to: Changes on webpage take too long? #25949

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi again.

    We have checked your back-end when editing, we don't see the time issue as you said.

    Please check it and let us know again.

    Thanks.

    4 years, 1 month ago in reply to: Child theme style.css some changes not visible on frontend #25948

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi again.

    When you added the CSS via the customizer, it will save the CSS to the database, not the style.css file in the child theme.

    The CSS in the style.css file, it still loading on your live view via the customizer.

    Please check it and let us know again about that issue. We will help you check it again.

    Thanks.

    4 years, 1 month ago in reply to: Purchase code isn't working "Some troubles connecting to YoloTheme server" #25942

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hello.

    Thank you for contacting us.

    Please give us your site URL, admin account. We will help you check it soon.

    Thanks.

    4 years, 1 month ago in reply to: How to add brands slider in home v5 #25941

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hello.

    Thank you for contacting us.

    This is the client shortcode. You can go to your page and add the shortcode content as you want.

    Please check it again.

    Thanks.

    4 years, 1 month ago in reply to: Feeling stupid – can't get the demo site installed #25940

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hello.

    Thank you for contacting us.

    As I see, you have an issue with demo content. Please give us your site admin account. We will help you check it soon.

    Thanks.

    4 years, 1 month ago in reply to: our services page #25939

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Yes, if you need help, please let us know again.

    Thanks.

    4 years, 1 month ago in reply to: Changes on webpage take too long? #25938

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hello.

    Thank you for contacting us.

    Yes, please give us your site URL, admin account. We will help you check it soon.

    Check to "Set as private reply" to protect your site info.

    Thanks.

    4 years, 1 month ago in reply to: Child theme style.css some changes not visible on frontend #25937

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hello.

    Thank you for contacting us.

    Yes, please give us your site URL, admin account. We will help you check it soon.

    Check to "Set as private reply" to protect your site info.

    Thanks.

    4 years, 1 month ago in reply to: Google API error after update #25925

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Yes, please give us your site admin account. We will help you check it again. Maybe have the cache issue when calling the API key on the map shortcode.

    Thanks.

    4 years, 1 month ago in reply to: Header Custom height #25922

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Yes, if you need help, please let us know again.

    Thanks.

    4 years, 1 month ago in reply to: Website Optimisation #25920

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hello.

    Thank you for contacting us.

    Please check it again, we don't see the issue when checking your site via google speed.

    Thanks.

    4 years, 1 month ago in reply to: Footer is not showing properly on mobile #25919

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi again.

    We have checked and fixed the footer issue on your site. Please check it again.

    For the email notification, please install the SMTP email plugin and config your email server. That will help you fix that issue.

    Thanks.

    4 years, 1 month ago in reply to: site is not loading #25918

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi again.

    We have checked and fixed your issue via email.

    Please check it and let us know again if you need help.

    Thanks.

    4 years, 1 month ago in reply to: Website not loading. #25917

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi again.

    As I see, you have changed the footer block content. Maybe you have fixed that issue.

    Please check it and let us know again if you need help.

    Thanks.

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Viewing 15 posts - 1,951 through 1,965 (of 5,019 total)
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