Jackie

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Viewing 15 posts - 1,951 through 1,965 (of 5,025 total)
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  • 4 years, 2 months ago in reply to: Feeling stupid – can't get the demo site installed #25968

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    Sorry for the late response.

    We have some issues when trying to import the demo data on your site.

    1. Please increase your PHP max post size to larger.

    2. We need permission for ZIP installed to install the Elementor Template kit. https://elementor.com/help/how-to-fix-common-errors-with-kit-library/

    We have an issue when importing the template kit.

    Please check it and let us know again.

    Thanks.

    4 years, 2 months ago in reply to: Can not upload the Demo #25967

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Thanks. If you need help, please let us know again.

    4 years, 2 months ago in reply to: Can not upload the Demo #25964

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    We have checked and fixed the import demo data issue on your site.

    Please check it again.

    Thanks.

    4 years, 2 months ago in reply to: Can not upload the Demo #25955

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hello.

    Thank you for contacting us.

    Please give us your site admin account. We will help you check that issue soon.

    Thanks.

    4 years, 2 months ago in reply to: Can not upload the Demo #25954

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hello.

    Thank you for contacting us.

    Please give us your site admin account. We will help you check that issue soon.

    Thanks.

    4 years, 2 months ago in reply to: how to edit this text #25952

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hello.

    Thank you for contacting us.

    You can change that content via Appearance/ Widgets/ Off Canvas Menu.

    Thanks.

    4 years, 2 months ago in reply to: problem with your theme and woocommerce #25951

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hello.

    Thank you for contacting us.

    We have checked and fixed the outdated template file issue on your site.

    Please check it again.

    Thanks.

    4 years, 2 months ago in reply to: Changes on webpage take too long? #25949

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    We have checked your back-end when editing, we don't see the time issue as you said.

    Please check it and let us know again.

    Thanks.

    4 years, 2 months ago in reply to: Child theme style.css some changes not visible on frontend #25948

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    When you added the CSS via the customizer, it will save the CSS to the database, not the style.css file in the child theme.

    The CSS in the style.css file, it still loading on your live view via the customizer.

    Please check it and let us know again about that issue. We will help you check it again.

    Thanks.

    4 years, 2 months ago in reply to: Purchase code isn't working "Some troubles connecting to YoloTheme server" #25942

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hello.

    Thank you for contacting us.

    Please give us your site URL, admin account. We will help you check it soon.

    Thanks.

    4 years, 2 months ago in reply to: How to add brands slider in home v5 #25941

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hello.

    Thank you for contacting us.

    This is the client shortcode. You can go to your page and add the shortcode content as you want.

    Please check it again.

    Thanks.

    4 years, 2 months ago in reply to: Feeling stupid – can't get the demo site installed #25940

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hello.

    Thank you for contacting us.

    As I see, you have an issue with demo content. Please give us your site admin account. We will help you check it soon.

    Thanks.

    4 years, 2 months ago in reply to: our services page #25939

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Yes, if you need help, please let us know again.

    Thanks.

    4 years, 2 months ago in reply to: Changes on webpage take too long? #25938

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hello.

    Thank you for contacting us.

    Yes, please give us your site URL, admin account. We will help you check it soon.

    Check to "Set as private reply" to protect your site info.

    Thanks.

    4 years, 2 months ago in reply to: Child theme style.css some changes not visible on frontend #25937

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hello.

    Thank you for contacting us.

    Yes, please give us your site URL, admin account. We will help you check it soon.

    Check to "Set as private reply" to protect your site info.

    Thanks.

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