Jackie

Forum Replies Created

Viewing 15 posts - 1,966 through 1,980 (of 5,032 total)
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  • 4 years, 8 months ago in reply to: Child theme style.css some changes not visible on frontend #25948

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi again.

    When you added the CSS via the customizer, it will save the CSS to the database, not the style.css file in the child theme.

    The CSS in the style.css file, it still loading on your live view via the customizer.

    Please check it and let us know again about that issue. We will help you check it again.

    Thanks.

    4 years, 8 months ago in reply to: Purchase code isn't working "Some troubles connecting to YoloTheme server" #25942

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hello.

    Thank you for contacting us.

    Please give us your site URL, admin account. We will help you check it soon.

    Thanks.

    4 years, 8 months ago in reply to: How to add brands slider in home v5 #25941

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hello.

    Thank you for contacting us.

    This is the client shortcode. You can go to your page and add the shortcode content as you want.

    Please check it again.

    Thanks.

    4 years, 8 months ago in reply to: Feeling stupid – can't get the demo site installed #25940

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hello.

    Thank you for contacting us.

    As I see, you have an issue with demo content. Please give us your site admin account. We will help you check it soon.

    Thanks.

    4 years, 8 months ago in reply to: our services page #25939

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Yes, if you need help, please let us know again.

    Thanks.

    4 years, 8 months ago in reply to: Changes on webpage take too long? #25938

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hello.

    Thank you for contacting us.

    Yes, please give us your site URL, admin account. We will help you check it soon.

    Check to "Set as private reply" to protect your site info.

    Thanks.

    4 years, 8 months ago in reply to: Child theme style.css some changes not visible on frontend #25937

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hello.

    Thank you for contacting us.

    Yes, please give us your site URL, admin account. We will help you check it soon.

    Check to "Set as private reply" to protect your site info.

    Thanks.

    4 years, 8 months ago in reply to: Google API error after update #25925

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Yes, please give us your site admin account. We will help you check it again. Maybe have the cache issue when calling the API key on the map shortcode.

    Thanks.

    4 years, 8 months ago in reply to: Header Custom height #25922

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Yes, if you need help, please let us know again.

    Thanks.

    4 years, 8 months ago in reply to: Website Optimisation #25920

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hello.

    Thank you for contacting us.

    Please check it again, we don't see the issue when checking your site via google speed.

    Thanks.

    4 years, 8 months ago in reply to: Footer is not showing properly on mobile #25919

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi again.

    We have checked and fixed the footer issue on your site. Please check it again.

    For the email notification, please install the SMTP email plugin and config your email server. That will help you fix that issue.

    Thanks.

    4 years, 8 months ago in reply to: site is not loading #25918

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi again.

    We have checked and fixed your issue via email.

    Please check it and let us know again if you need help.

    Thanks.

    4 years, 8 months ago in reply to: Website not loading. #25917

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi again.

    As I see, you have changed the footer block content. Maybe you have fixed that issue.

    Please check it and let us know again if you need help.

    Thanks.

    4 years, 8 months ago in reply to: Website not loading. #25907

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi again.

    As I see, the issue is from PHP 8.0.

    Please downgrade your PHP to 7.4. That will help you fix the issue.

    Thanks.

    4 years, 8 months ago in reply to: Website not loading. #25903

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi again.

    You can use the "Set as private reply" checkbox when sending the private info. It will help you protect that info.

    Thanks.

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Viewing 15 posts - 1,966 through 1,980 (of 5,032 total)
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