Jackie

[Jackie]

Hi again.

I'm not an expert in the optimize website. For our site, we only use the cache plugin to compress the JS or CSS and HTML source code to optimize the website.

You also can try some optimized plugins, maybe that can help you.

Thanks.

 

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[Jackie]

Hi again.

As I see, that issue is from the 3rd plugin. I'm not an expert in the optimize website. For our site, we only use the cache plugin to compress the JS or CSS and HTML source code to optimize the website.

You also can try some optimized plugins, maybe that can help you.

Thanks.

 

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[Jackie]

Hello.

Thank you for contacting us.

As I see, the issue is from the 3rd plugin library query. Maybe I can't help you do that. Please contact the plugin author, maybe they can help you find the solution for that warning.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

As the article, to avoid showing invisible text, you can include font-display: swap in your @font-face style.

Give us the image of that message when optimizing and the font you are using. We will help you check it again.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us and sorry for the late response.

To disable the category on the shop archive page, please go to Theme options/ WooCommerce/ Archive Product/ Layout options tab and turn off the "Show categories" config.

Please check it again.

Thanks.

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[Jackie]

Hi again.

Sorry for the late response.

We have some issues when trying to import the demo data on your site.

1. Please increase your PHP max post size to larger.

2. We need permission for ZIP installed to install the Elementor Template kit. https://elementor.com/help/how-to-fix-common-errors-with-kit-library/

We have an issue when importing the template kit.

Please check it and let us know again.

Thanks.

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[Jackie]

Thanks. If you need help, please let us know again.

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[Jackie]

Hi again.

We have checked and fixed the import demo data issue on your site.

Please check it again.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

Please give us your site admin account. We will help you check that issue soon.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

Please give us your site admin account. We will help you check that issue soon.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

You can change that content via Appearance/ Widgets/ Off Canvas Menu.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

We have checked and fixed the outdated template file issue on your site.

Please check it again.

Thanks.

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[Jackie]

Hi again.

We have checked your back-end when editing, we don't see the time issue as you said.

Please check it and let us know again.

Thanks.

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[Jackie]

Hi again.

When you added the CSS via the customizer, it will save the CSS to the database, not the style.css file in the child theme.

The CSS in the style.css file, it still loading on your live view via the customizer.

Please check it and let us know again about that issue. We will help you check it again.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

Please give us your site URL, admin account. We will help you check it soon.

Thanks.

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