Jackie

[Jackie]

Hi again.

Sorry for the late response.

Please check the admin account again. It doesn't correct.

Thanks.

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[Jackie]

Hi again.

We have checked and removed the duplicate Wishlist button issue.

Please check it again.

Thanks.

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[Jackie]

Hi again.

You need to rebuild the website again when changing the theme because we are using a new page builder for that theme.

For the attribute order, you need to order the attribute config at the back-end first. We have helped you do that.

Please check it again.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

We have checked your site and found the SG optimize plugin issue when it comprises a javascript file.

After deactivated that plugin, the media grid shortcode works fine.

Please check it again.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

When you change the theme options for the color, background... it will generate the config to CSS file. If you are using the cache, please clear your cache browser and server and check it again.

If still doesn't work, please give us your site URL, admin account. We will help you check it soon.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

Maybe the issue from the config on each product. Please give us your site admin account again. We will help you check it.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us and sorry for the late response.

We have updated the last version of Elementor Pro plugin on our server. To update the plugin, please register your purchase code at Medilab/ Dashboard first. Then go to Dashboard/ Update. That will get a new version from our server.

For the RTL language, it will auto-detect your language. Please give us your site URL, admin account. We can help you check the RTL language issue.

Thanks.

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[Jackie]

This reply has been marked as private.

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[Jackie]

Hello.

Thank you for contacting us.

Please give us your site URL, admin account, and the link for that issue.

We will help you check it soon.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

To fix the footer link issue, please add the custom CSS below:

body .site {
    z-index: 1;
}

Please check it again.

Thanks.

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[Jackie]

Hi again.

For the responsive, as I see, you have enabled the option to disable the responsive at the WPBakery page builder/ General setting. I have turned off that.

Please check it again.

Thanks.

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[Jackie]

Hi again.

Sorry for the late response.

Sorry, we don't have the option to hide all filters. We will check and add that feature to our theme next time.

To order the portfolio filter, please use that plugin https://wordpress.org/plugins/taxonomy-terms-order/ to order the portfolio category. That will help you change the order of the filter.

Please check it again.

Thanks.

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[Jackie]

Hi again.

We have checked and updated the latest version 1.6.0 to your site. Now it works fine.

Please check it and let us know again.

Thanks.

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[Jackie]

Hi again.

Please give us the password-protected login.

Thanks.

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[Jackie]

Hi again.

For the top author and date post, you can use the custom CSS below to hide that content.

.site-content-single-post article .entry-post-meta-wrap { display: none; }

Please check it and let us know again.

Thanks.

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