Jackie

[Jackie]

Hello.

Thank you for contacting us and sorry for the late response.

We have updated the last version of Elementor Pro plugin on our server. To update the plugin, please register your purchase code at Medilab/ Dashboard first. Then go to Dashboard/ Update. That will get a new version from our server.

For the RTL language, it will auto-detect your language. Please give us your site URL, admin account. We can help you check the RTL language issue.

Thanks.

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[Jackie]

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[Jackie]

Hello.

Thank you for contacting us.

Please give us your site URL, admin account, and the link for that issue.

We will help you check it soon.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

To fix the footer link issue, please add the custom CSS below:

body .site {
    z-index: 1;
}

Please check it again.

Thanks.

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[Jackie]

Hi again.

For the responsive, as I see, you have enabled the option to disable the responsive at the WPBakery page builder/ General setting. I have turned off that.

Please check it again.

Thanks.

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[Jackie]

Hi again.

Sorry for the late response.

Sorry, we don't have the option to hide all filters. We will check and add that feature to our theme next time.

To order the portfolio filter, please use that plugin https://wordpress.org/plugins/taxonomy-terms-order/ to order the portfolio category. That will help you change the order of the filter.

Please check it again.

Thanks.

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[Jackie]

Hi again.

We have checked and updated the latest version 1.6.0 to your site. Now it works fine.

Please check it and let us know again.

Thanks.

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[Jackie]

Hi again.

Please give us the password-protected login.

Thanks.

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[Jackie]

Hi again.

For the top author and date post, you can use the custom CSS below to hide that content.

.site-content-single-post article .entry-post-meta-wrap { display: none; }

Please check it and let us know again.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

As I see you are using custom CSS to hide the featured image on the top of this post https://www.fcida.org/tryon-probiotic/

Please check it and let me know again if you need help. Don't forget to give us your site admin account. We also need that info to access your site to help you check the issue.

Thanks.

 

 

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[Jackie]

Hi again.

After deactivated the Rocket plugin, the cart product image works fine.

Please check it again.

Thanks.

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[Jackie]

No, we don't have the config, we change the source code to disable the loop option of the carousel slider.

Thanks.

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[Jackie]

Hi again.

For this page https://teamthree.info/?page_id=5042, please go to the edit page and check the page options/ page title/ Page title schema/ enable the custom background image and upload your page title image as you want.

For this page https://teamthree.info/?property=modern-house, please go to edit page with elementor, edit the first section, style tab, we use the background-image for that style.

Please check it again.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

Please give us your site URL, admin account, we will help you check it soon.

If yes, please give us a screenshot of the options don't work.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

We have changed the source code to help you link the cart icon to the cart page.

Please check it again.

Thanks.

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