Jackie

[Jackie]

Hi again.

We have checked and added that content to your header.

Please check it again.

Thanks.

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[Jackie]

Hi again.

As I see, you are available to change the footer content.

Please check it and let us know again if you need help.

Thanks.

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[Jackie]

Hi again.

We have added the location service to your header. You can change that content via theme options/ header/ header 1 option.

Please check it again.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

Please check the article at this link to increase your PHP config at the local to fix the import demo data issue.

Recommended PHP Configuration Limits

If yes, please upload your site to hosting, that will help us access to your site and check that issue.

Thanks.

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[Jackie]

Hi again.

Please check the admin account again.

We can't access your site with that info.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

Please give us your site URL, admin account. We will help you check that issue soon.

Thanks.

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[Jackie]

Yes, we have checked and helped you import the demo data.

Please check it again.

Thanks.

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[Jackie]

Yes, you can give us your site admin account via this ticket. Don't forget to check the "Set as private reply" box to protect that info.

We will help you check it soon.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

Our theme supports the one-click import demo data, please go to Medilab/ Dashboard/ Import data tab. Then you can import the demo data.

Please check it again.

Thanks.

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[Jackie]

Hi again.

We have checked your single product shortcode on your site, we are able to click on the image to go to the product.

We also have the option to enable the product link for the image on the shop page via the theme options/ Shop/ Add Link for Product Image options.

Please check it again.

Thanks.

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[Jackie]

Hi again.

Are you talking about the header? I'm not sure about that question, please explain that again.

If yes, you can give us your site admin account. That will help us access your site and check the config.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

As I see, you forget to enable WPBakery Page builder.

Please enable that plugin and check it again.

If you still have the issue, please give us your site URL, admin account. We will help you check it soon.

Thanks.

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[Jackie]

Hi again.

Please give us your page URL using that shortcode.

We will help you check the issue soon.

Thanks.

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[Jackie]

Hi again.

We have checked and fixed the auto-play issue on your testimonial.

Please check it again.

Thanks.

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[Jackie]

Hi again.

For the submenu animation, we have the option to select the animation for submenu hover via theme option/ header/ submenu animation option.

We also added the CSS to help you show the borderline when hovering over the menu item.

Please check it again.

Thanks.

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