Jackie

[Jackie]

Hello.

Thank you for contacting us.

Please follow this article to increase your PHP config. That will help you fix the import demo issue.

Recommended PHP Configuration Limits

Please check it and let us know again if you still have the issue.

Thanks.

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[Jackie]

Hi again.

We have checked and fixed that issue on your site by re-install WordPress 7.2.

Now you can edit the product status.

Please check it again.

Thanks.

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[Jackie]

Hi again.

I'm afraid the issue from the conflict with another plugin on your site. I see a lot of issues on your product edit page. Can I disable the plugin on your site to check that issue?

Please check it and let us know again.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

Please give us your site admin account. We will help you add custom CSS to hide that info.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

Please give us your site URL, admin account. We will help you check that issue soon.

Thanks.

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[Jackie]

Hi again.

2. We have added the except length option on the Class Featured Tab. Please check that config again.

3. For the Search... string in our theme, we have to use the Loco Translate plugin to change that. You also can translate the string: "Search Result for..."

For the search page, you want to change the search result or what? I'm not sure about that question, if you don't need the old content from Giraffe theme, you should delete that.

Thanks.

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[Jackie]

Yes, because some images using for the background in Elementor will import the URL from our demo site. That is the reason you need to replace the URL on the Elementor tool.

Please check it and let us know again if you still have the issue.

Thanks.

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[Jackie]

Yes, to remove the additional info tab, you need to add the custom code in the child theme to do that.

If you need help, please let us know again.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

Maybe you forget the step 5 and 6 when importing the demo data.

Please check it again.

Thanks.

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[Jackie]

Yes, we have added the CSS to help you change the vertical tab to a horizontal tab.

Please check it again.

Thanks.

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[Jackie]

Hi again.

To hide the logo on the mobile, we have used the custom CSS below:

@media screen and (max-width: 991px) {
 .header-mobile-before {
    display: none;
 }
}

To hide the additional tab on the product details page, you can follow that link to add the custom function to hide that info.
https://njengah.com/woocommerce-hide-additional-information/

Thanks.

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[Jackie]

Yes, if you need help, please let us know again.

Thanks.

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[Jackie]

Hi again.

We have checked and helped you show/hide the content as you want.

For the custom tab on the product page, we have installed this plugin to help you do that feature:

Custom Product Tabs for WooCommerce

Please check it again.

Thanks.

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[Jackie]

Yes, we have checked and fixed the demo data issue, now it looks like our demo.

Please check it again.

Thanks.

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[Jackie]

Yes, if you still have another issue, please let us know again.

Thanks.

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