Jackie

Forum Replies Created

Viewing 15 posts - 211 through 225 (of 5,025 total)
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  • 1 year, 3 months ago in reply to: Service Category issuce #31500

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Please provide us with your site URL and admin account. We need access your site to help you check that issue.

    Regards.

    1 year, 3 months ago in reply to: Website all full of errors #31497

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    1. "How can i make the whole menu-item clickable with the mobile menu ? So they don't have the use the icon on the right ?"

    -> Your menu item will have the link, when you click to the whole menu item, it will redirect to the link without open the submenu.

    2. I have checked and helped you fix the "search" translate text issue in Loco translate. It need to edit the po file.

    Now it works fine.

    Please recheck it.

    Regards.

    1 year, 3 months ago in reply to: Website all full of errors #31490

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    I have checked your site, I still can use the WPBakery Page builder to edit the page. The revolution slider and theme option also work fine. https://prnt.sc/qMtXmkLuqzvF https://prnt.sc/mj3R8kRsII7x

    Please recheck it and give us a screenshot of that issue.

    Regards.

     

    1 year, 3 months ago in reply to: Service Category issuce #31489

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    We have disabled the category view for the service category. If you want to enable the service category URL, please go to edit this file: /wp-content/plugins/yolo-medilab-framework/includes/posttypes/service.php line 102, and change the value from false to true. It also needs to edit another PHP file to have a category view.

    Regards.

    1 year, 3 months ago in reply to: Issue with Importing the Demo Site – it looks broken. #31488

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    We have checked and helped you import the demo data.

    Please recheck it.

    Regards.

    1 year, 3 months ago in reply to: Next-Gen Format supported? #31487

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    Yes, you can use the imagify plugin to optimize your image with our theme.

    Regards.

    1 year, 3 months ago in reply to: Remove All filter form shop page #31476

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    To turn off the ajax filter style on the shop page, please go to theme options/ woocommers/ archive product/ and select Woo Default for the Shop page style option. https://prnt.sc/P2RwLaSVnoq3

    Please recheck it.

    Regards.

    1 year, 3 months ago in reply to: Portfolio page can’t be found #31474

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121
    This reply has been marked as private.
    1 year, 3 months ago in reply to: My widget and main menu not working #31472

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    To change the header, please go to theme options/ header to change your header style. It can't edit the header with Elementor.

    For the home page, please turn off the option at the page options/ Page header/ Set header for the page. Then it will get the same header as the theme option config.

    Please recheck it.

    Regards.

    1 year, 3 months ago in reply to: php code errors at top of page #31471

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Yes, if you need help, please let us know again.

    Regards.

    1 year, 3 months ago in reply to: Portfolio page can’t be found #31470

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    Please provide us with your site URL and admin account. We will help you check and import the page missing.

    Regards.

    1 year, 3 months ago in reply to: php code errors at top of page #31463

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    I have checked and helped you hide the warning message. It doesn't affect your site function.

    Please recheck it.

    Regards.

    1 year, 3 months ago in reply to: critical error when updating plugins #31462

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    I have checked your site and found the issue from thee Form Maker pro plugin. After disabling that plugin, everything works fine.

    Please recheck it.

    Regards.

    1 year, 3 months ago in reply to: critical error when updating plugins #31459

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    We have checked and helped you update all the plugins. You also can go to Plugins/ Installed Plugins to update the plugin to avoid that issue.

    Please recheck it.

    Regards.

     

    1 year, 3 months ago in reply to: php code errors at top of page #31453

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    Please provide us with your FTP and admin account. We need access your source code to help you debug the issue.

    Regards.

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