Jackie

Forum Replies Created

Viewing 15 posts - 226 through 240 (of 5,025 total)
1 2 3 … 15 16 17 … 333 334 335
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  • 1 year, 3 months ago in reply to: My widget and main menu not working #31452

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    With the download from Envato, you can check the Release log file to know the exact theme version.

    Regards.

    1 year, 3 months ago in reply to: critical error when updating plugins #31450

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    We can't help you check the update issue. The FTP account return empty folder.

    Please recheck it.

    Regards.

    1 year, 3 months ago in reply to: My widget and main menu not working #31444

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    I have updated your theme to the latest version 1.2.4. Now everything works fine. You can use the loading start effect.

    Please recheck it.

    Regards.

    1 year, 3 months ago in reply to: critical error when updating plugins #31442

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    I have been abled to access your site. To debug the critical error, I need the FTP account.

    Please give us that info, then I'll help you check the update issue.

    Regards.

    1 year, 3 months ago in reply to: Loder stays loading and i can’t select anywhere on my page #31440

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    Please update the theme to the latest version. That will help you fix the issue. Or you can provide us with your site site info, admin account. We will access your site to help you do it.

    Regards.

    1 year, 3 months ago in reply to: My widget and main menu not working #31439

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    Please update the theme to the latest version. That will help you fix the issue. Or you can provide us with your site site info, admin account. We will access your site to help you do it.

    Regards.

    1 year, 4 months ago in reply to: Need to adjust spacing on Blog Title #31421

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    To change the page title height of the blog details page, please go to theme options/ blog/ single blog/ select off for "inherit page title" option. Then you can increase the height of the single blog title. https://prnt.sc/pb3uF39Hxa77

    To reduce the space below page title, please use the custom CSS below:

    .single-content-main {
    padding-top: 10px;
}

    Please recheck it.

    Regards.

    1 year, 4 months ago in reply to: Header color edit #31417

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Yes, if you need help, please let us know again.

    Regards.

    1 year, 4 months ago in reply to: Site not working after theme and framework update #31413

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Yes, we will add the fix to the next update.

    Regards.

    1 year, 4 months ago in reply to: Courses backend not working #31412

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Yes, if you need help, please let us know again.

    Regards.

    1 year, 4 months ago in reply to: Header color edit #31409

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi Pallavi Pamnani.

    To edit the footer, please go to Elementor/ Settings/ General tab, post type, and check "All footer". Then you will able to edit the footer with Elementor. https://prnt.sc/V5YWbcvhN6Vk

    Please provide us with your site URL and admin account for the color issue. We need to check the config. Did you clear the browser cache? Sometimes the issue is from the browser cache.

    Regards.

     

    1 year, 4 months ago in reply to: Site not working after theme and framework update #31408

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for your feedback.

    Yes, the issue is when you don't use WooCommerce. Please go to this file:

    wp-content/themes/tayta/functions.php line 34 and change the source code to :

    if (class_exists( 'WooCommerce' ) && is_cart()) {

    And recheck it.

    Regards.

    1 year, 4 months ago in reply to: Plugins to manage checkout fields not working #31407

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    The issue is when you use the checkout block template. You can use the checkout shortcode from the WPBakery Page builder for the checkout page. You will see the custom field.

    https://prnt.sc/ogIWbkbenp2W

    Please recheck it.

    Regards.

    1 year, 4 months ago in reply to: Courses backend not working #31405

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    I have checked and fixed that issue on your site. The issue is from our source code. It has some conflict with PHP 8.x.

    We will release a new version soon.

    Regards.

    1 year, 4 months ago in reply to: Header disapears when i activate Elementor Pro #31396

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Yes, if you need help, please let us know again.

    Regards.

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