Jackie

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Viewing 15 posts - 2,461 through 2,475 (of 5,030 total)
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  • 5 years, 2 months ago in reply to: Website not looking the same as on the preview #24326

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hello.

    Thank you for contacting us.

    Yes, please give us your site login details via the reply message. Don't forget to check the "Set as private reply" box to protect your site info. We will help you check the missing content soon.

    Thanks.

    5 years, 2 months ago in reply to: Website not the same as preview #24325

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hello.

    Thank you for contacting us.

    Yes, please give us your site login details via the reply message. Don't forget to check the "Set as private reply" box to protect your site info. We will help you check the missing content soon.

    Thanks.

    5 years, 2 months ago in reply to: Remove Automatic Header #24322

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hello.

    Thank you for contacting us.

    Yes, you can disable the page title for the page by to go page options/ page title and select hide the page title options. That will help you remove the page title for the page.

    https://prnt.sc/10ypszu

    Please check it again.

    Thanks.

    5 years, 2 months ago in reply to: Invisible text above navigation bar #24321

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    Maybe you have changed the admin account.

    Please give us your site admin account again. We need access to your site to help you check that issue.

    Thanks.

    5 years, 2 months ago in reply to: Facing error while installig the recommended plugins #24320

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hello.

    Thank you for contacting us.

    As I see, you forgot to add the purchase to Sofani/ Dashboard and check it again.

    We need to verify your purchase code before to setup the required plugins.

    Thanks.

    5 years, 2 months ago in reply to: About WooComerce product slider mobile version #24319

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    We have checked and added the LightGallery to your product details.

    Please check it again.

    Thanks.

    5 years, 2 months ago in reply to: Website still not like the demo #24304

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    We have checked and helped you fix that issue again. The issue from the demo data issue. We also checked and reimported the demo data again.

    As I see, now all the page works fine.

    For the events page, you should create the page with our event shortcode as this: https://yogakaravaan.nl/events-3-column/

    Please check it again.

    Thanks.

    5 years, 2 months ago in reply to: About WooComerce product slider mobile version #24303

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Yes, it free, you can share that info via our support ticket. Please check "Set as private reply" for your post.

    Thanks.

    5 years, 3 months ago in reply to: About WooComerce product slider mobile version #24292

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    yes, please give us your site URL, admin, FTP account. We will check and help you do that custom.

    Thanks.

    5 years, 3 months ago in reply to: Header Issue, Page Js Issue, some responsive issues, CSS Issues #24290

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    For the scrolling issue, we found the issue from the cache plugin. After deactivate the autoptimize and w3 total cache, the page doesn't scroll to the bottom.

    I think that also the cause of the product image issue.

    Please check it again without the cache plugin.

    Thanks.

    5 years, 3 months ago in reply to: About WooComerce product slider mobile version #24289

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Do you want the lightbox gallery? https://sachinchoolur.github.io/lightGallery/

    We can help you change the pretty photo to that gallery.

    Please check it and let us know again.

    Thanks.

    5 years, 3 months ago in reply to: About WooComerce product slider mobile version #24286

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    Please give us the gallery library you want to use on your site. We will help you check the source code.

    Thanks.

    5 years, 3 months ago in reply to: Header Issue, Page Js Issue, some responsive issues, CSS Issues #24281

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    Do you try another device? On our device, it doesn't have that issue as you said.

    Please check it and let us know again.

    Thanks.

    5 years, 3 months ago in reply to: Header Issue, Page Js Issue, some responsive issues, CSS Issues #24280

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    Do you try another device? On our device, it doesn't have that issue as you said.

    Please check it and let us know again.

    Thanks.

    5 years, 3 months ago in reply to: Demo content #24279

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hello.

    Thank you for contacting us and sorry for the late response.

    We have back to work after the holiday. We have checked and helped you fix the demo content issue.

    Please check it again.

    Thanks.

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