Jackie

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Viewing 15 posts - 2,476 through 2,490 (of 5,032 total)
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  • 5 years, 4 months ago in reply to: Header Issue, Page Js Issue, some responsive issues, CSS Issues #24280

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi again.

    Do you try another device? On our device, it doesn't have that issue as you said.

    Please check it and let us know again.

    Thanks.

    5 years, 4 months ago in reply to: Demo content #24279

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hello.

    Thank you for contacting us and sorry for the late response.

    We have back to work after the holiday. We have checked and helped you fix the demo content issue.

    Please check it again.

    Thanks.

    5 years, 4 months ago in reply to: About WooComerce product slider mobile version #24278

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hello.

    Thank you for contacting us and sorry for the late response.

    Do you want to change the PrettyPhoto lightbox to another lightbox library? You can overwrite the wp-content/themes/yolo-rubino/woocommerce/single-product/product-image.php

    Please check it again.

    Thanks.

    5 years, 4 months ago in reply to: Logo disappearing #24276

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128
    This reply has been marked as private.
    5 years, 4 months ago in reply to: Elementor not working #24275

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hello.

    Thank you for contacting us.

    Please upgrade your PHP version to 7.3 or higher, that will help you fix the issue with the Elementor.

    Please try it again.

    Thanks.

    5 years, 4 months ago in reply to: [Urgent] Don't know how to import demo content #24273

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Thank you for that info. If you still have any issues, please let us know again.

    Thanks.

    5 years, 4 months ago in reply to: I don't want Single Product Titles – but I do want Breadcrumbs.. Layout Bug #24260

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hello.

    Thank you for contacting us.

    Yes, we have checked and helped you fix that issue.

    Please check it again.

    Thanks.

    5 years, 4 months ago in reply to: Errore message #24259

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi again.

    We have checked and helped you remove that message.

    Please check it and let us know again if you still have the issue.

    Thanks.

    5 years, 4 months ago in reply to: Header Issue, Page Js Issue, some responsive issues, CSS Issues #24258

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi again.

    On our device, we don't have that issue when scrolling back to the tab. We use the iPhone device.

    Please try it again.

    Thanks.

    5 years, 4 months ago in reply to: Header Issue, Page Js Issue, some responsive issues, CSS Issues #24252

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi again.

    We have checked and helped you fix all the issues.

    Please check it again.

    Thanks.

    5 years, 4 months ago in reply to: Invisible text above navigation bar #24250

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi again.

    That is the header customize navigation options. Please go to theme options/ Header/ Header 1/ and disable the option at the Header customize navigation.

    That will help you remove that icon.

    Please try it again.

    Thanks.

    5 years, 4 months ago in reply to: Errore message #24244

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hello.

    Thank you for contacting us.

    That is the warning message, you can hide that message when disable the debug config at the wp-config.php file.

    Or please give us your site admin account. We will help you change the source code to fix that warning message.

    We will check and release a new version to fix the issue soon.

    Thanks.

    5 years, 4 months ago in reply to: YL WooCommerce Products Layouts Rubino update #24243

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hello.

    Thank you for contacting us and sorry for that mistake.

    We have uploaded the last version of that plugin to our server.

    Please try it again.

    Thanks.

    5 years, 4 months ago in reply to: Logo disappearing #24242

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hello.

    Thank you for contacting us.

    Please give us the site admin account info again. We will help you check that issue soon.

    Thanks.

    5 years, 4 months ago in reply to: Website looks different after installation #24241

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi again.

    Yes, the issue from the last WP version 5.7.

    We have checked and fixed that issue on your site.

    Please check it again.

    Thanks.

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