Jackie

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Viewing 15 posts - 2,476 through 2,490 (of 5,036 total)
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  • 5 years, 6 months ago in reply to: Header Issue, Page Js Issue, some responsive issues, CSS Issues #24290

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi again.

    For the scrolling issue, we found the issue from the cache plugin. After deactivate the autoptimize and w3 total cache, the page doesn't scroll to the bottom.

    I think that also the cause of the product image issue.

    Please check it again without the cache plugin.

    Thanks.

    5 years, 6 months ago in reply to: About WooComerce product slider mobile version #24289

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Do you want the lightbox gallery? https://sachinchoolur.github.io/lightGallery/

    We can help you change the pretty photo to that gallery.

    Please check it and let us know again.

    Thanks.

    5 years, 6 months ago in reply to: About WooComerce product slider mobile version #24286

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi again.

    Please give us the gallery library you want to use on your site. We will help you check the source code.

    Thanks.

    5 years, 6 months ago in reply to: Header Issue, Page Js Issue, some responsive issues, CSS Issues #24281

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi again.

    Do you try another device? On our device, it doesn't have that issue as you said.

    Please check it and let us know again.

    Thanks.

    5 years, 6 months ago in reply to: Header Issue, Page Js Issue, some responsive issues, CSS Issues #24280

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi again.

    Do you try another device? On our device, it doesn't have that issue as you said.

    Please check it and let us know again.

    Thanks.

    5 years, 6 months ago in reply to: Demo content #24279

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hello.

    Thank you for contacting us and sorry for the late response.

    We have back to work after the holiday. We have checked and helped you fix the demo content issue.

    Please check it again.

    Thanks.

    5 years, 6 months ago in reply to: About WooComerce product slider mobile version #24278

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hello.

    Thank you for contacting us and sorry for the late response.

    Do you want to change the PrettyPhoto lightbox to another lightbox library? You can overwrite the wp-content/themes/yolo-rubino/woocommerce/single-product/product-image.php

    Please check it again.

    Thanks.

    5 years, 6 months ago in reply to: Logo disappearing #24276

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132
    This reply has been marked as private.
    5 years, 6 months ago in reply to: Elementor not working #24275

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hello.

    Thank you for contacting us.

    Please upgrade your PHP version to 7.3 or higher, that will help you fix the issue with the Elementor.

    Please try it again.

    Thanks.

    5 years, 6 months ago in reply to: [Urgent] Don't know how to import demo content #24273

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Thank you for that info. If you still have any issues, please let us know again.

    Thanks.

    5 years, 6 months ago in reply to: I don't want Single Product Titles – but I do want Breadcrumbs.. Layout Bug #24260

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hello.

    Thank you for contacting us.

    Yes, we have checked and helped you fix that issue.

    Please check it again.

    Thanks.

    5 years, 6 months ago in reply to: Errore message #24259

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi again.

    We have checked and helped you remove that message.

    Please check it and let us know again if you still have the issue.

    Thanks.

    5 years, 6 months ago in reply to: Header Issue, Page Js Issue, some responsive issues, CSS Issues #24258

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi again.

    On our device, we don't have that issue when scrolling back to the tab. We use the iPhone device.

    Please try it again.

    Thanks.

    5 years, 6 months ago in reply to: Header Issue, Page Js Issue, some responsive issues, CSS Issues #24252

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi again.

    We have checked and helped you fix all the issues.

    Please check it again.

    Thanks.

    5 years, 6 months ago in reply to: Invisible text above navigation bar #24250

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi again.

    That is the header customize navigation options. Please go to theme options/ Header/ Header 1/ and disable the option at the Header customize navigation.

    That will help you remove that icon.

    Please try it again.

    Thanks.

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