Jackie

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Viewing 15 posts - 2,491 through 2,505 (of 5,030 total)
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  • 5 years, 3 months ago in reply to: Website looks different after installation #24219

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    We have checked and fixed the import demo data issue on your site.

    Now you can edit the site content as you want.

    Please check it again.

    Thanks.

    5 years, 3 months ago in reply to: Issues updating from very old version #24218

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Thank you for that info. Yes, if you still have any issues with our theme, please let us know again. We will try to help you soon.

    Thanks.

    5 years, 3 months ago in reply to: Header Issue, Page Js Issue, some responsive issues, CSS Issues #24210

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    We have checked and helped you fix the header, single product page.

    Please check it again.

    For the archive page, as I see, it still scrolls to the current point when you back on the page. If yes, please give us the video about that.

    Thanks.

    5 years, 3 months ago in reply to: Unable to Edit Footer #24208

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hello.

    Thank you for contacting us and sorry for the late response.

    To edit the footer block, please go to WPBakery Page Builder/ Role Manager/ Select the custom For the post type and check to Yolo_footer.

    That will help you edit the footer content with WPbaker Page builder.

    Thanks.

    5 years, 3 months ago in reply to: Issues updating from very old version #24207

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    Sorry for the late response.

    We have checked your site, enabled the theme and plugin. As I see, the front page still works fine. Just have some issue on your page still get the localhost URL.

    Please check it and give us some screenshots about that issue. We will help you check it again.

    Thanks.

    5 years, 3 months ago in reply to: error with yolo rubino and woocommerce shipping #24205

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    We have checked your site, the shipping rate and fees still work fine. Please give us the site access info again and the screenshot of the error.

    We will help you check it soon.

    Thanks.

    5 years, 3 months ago in reply to: error in my cart page #24204

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hello.

    Thank you for contacting us.

    Please give us your site URL, admin, and FTP account. We will help you check it soon.

    Thanks.

    5 years, 3 months ago in reply to: Website looks different after installation #24203

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hello.

    Thank you for contacting us.

    As I see, you have an issue with our theme install.

    1. Please upgrade your PHP version to 7.3 or higher.

    2. Reset the site database and re-import the demo again.

    3. If you still the issue, please give us your site admin account. We will help you check it soon.

    Thanks.

    5 years, 3 months ago in reply to: Invisible text above navigation bar #24202

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    It gets the same color with Primary color and heading color. You should change the color via theme options.

    Thanks.

    5 years, 3 months ago in reply to: WPBakery Page Builder will not update #24181

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    Yes, we have checked and updated that version on your site.

    Please check it again.

    Thanks.

    5 years, 3 months ago in reply to: Theme issues #24178

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    This is the layout for a single category page: https://www.dutch-green.es/categoria-producto/semillas/

    As I see, it still displays the listing layout as your main shop page. Please give us the link has your issue. We will help you check it again.

    Thanks.

     

    5 years, 3 months ago in reply to: update Behealth theme #24176

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126
    This reply has been marked as private.
    5 years, 3 months ago in reply to: Issues updating from very old version #24174

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hello.

    Thank you for contacting us.

    Please give us your site URL, admin, and FTP account.

    We will help you check the issue soon.

    Thanks.

    5 years, 3 months ago in reply to: Change 'CALL US NOW' #24172

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hello.

    Thank you for contacting us.

    Yes, you can change that string via the theme options. Please check the config via theme options/ header/ header 4 options/ Header Customizer Right.

    Thanks.

    5 years, 3 months ago in reply to: W witrynie wystąpił błąd krytyczny – the critical issue on site #24171

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    As I see, you are duplicated the demo data. After change the PHP, please reset the database and re-import the demo data again.

    Thanks.

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