Jackie

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Viewing 15 posts - 2,491 through 2,505 (of 5,025 total)
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  • 4 years, 11 months ago in reply to: error with yolo rubino and woocommerce shipping #24205

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    We have checked your site, the shipping rate and fees still work fine. Please give us the site access info again and the screenshot of the error.

    We will help you check it soon.

    Thanks.

    4 years, 11 months ago in reply to: error in my cart page #24204

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hello.

    Thank you for contacting us.

    Please give us your site URL, admin, and FTP account. We will help you check it soon.

    Thanks.

    4 years, 11 months ago in reply to: Website looks different after installation #24203

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hello.

    Thank you for contacting us.

    As I see, you have an issue with our theme install.

    1. Please upgrade your PHP version to 7.3 or higher.

    2. Reset the site database and re-import the demo again.

    3. If you still the issue, please give us your site admin account. We will help you check it soon.

    Thanks.

    4 years, 11 months ago in reply to: Invisible text above navigation bar #24202

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    It gets the same color with Primary color and heading color. You should change the color via theme options.

    Thanks.

    4 years, 11 months ago in reply to: WPBakery Page Builder will not update #24181

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    Yes, we have checked and updated that version on your site.

    Please check it again.

    Thanks.

    4 years, 11 months ago in reply to: Theme issues #24178

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    This is the layout for a single category page: https://www.dutch-green.es/categoria-producto/semillas/

    As I see, it still displays the listing layout as your main shop page. Please give us the link has your issue. We will help you check it again.

    Thanks.

     

    4 years, 11 months ago in reply to: update Behealth theme #24176

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121
    This reply has been marked as private.
    4 years, 11 months ago in reply to: Issues updating from very old version #24174

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hello.

    Thank you for contacting us.

    Please give us your site URL, admin, and FTP account.

    We will help you check the issue soon.

    Thanks.

    4 years, 11 months ago in reply to: Change 'CALL US NOW' #24172

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hello.

    Thank you for contacting us.

    Yes, you can change that string via the theme options. Please check the config via theme options/ header/ header 4 options/ Header Customizer Right.

    Thanks.

    4 years, 11 months ago in reply to: W witrynie wystąpił błąd krytyczny – the critical issue on site #24171

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    As I see, you are duplicated the demo data. After change the PHP, please reset the database and re-import the demo data again.

    Thanks.

    4 years, 11 months ago in reply to: W witrynie wystąpił błąd krytyczny – the critical issue on site #24170

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hello.

    Thank you for contacting us and sorry for the late response.

    Please upgrade your PHP version to 7.3 or higher. That will help you fix that issue.

    Thanks.

    4 years, 11 months ago in reply to: Invisible text above navigation bar #24168

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hello.

    Thank you for contacting us.

    We have checked and added that content to your header. Please check that custom text content at the theme options/ header/ Header 1 options/ header custom right logo options.

    Thanks.

    4 years, 11 months ago in reply to: ORGANISK demo style #24147

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121
    This reply has been marked as private.
    4 years, 11 months ago in reply to: update Behealth theme #24144

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    Can you give us your site URL, admin account? We need to access your site and help you check that issue.

    Thanks.

    4 years, 11 months ago in reply to: Search Results #24142

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    As I see, you have changed the admin account.

    Please check it and let us know again. On our site, it works fine.

    View post on imgur.com

    Thanks.

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