Jackie

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Viewing 15 posts - 2,626 through 2,640 (of 5,025 total)
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  • 5 years ago in reply to: width Products Tabs #23740

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hello zurita86

    Thank you for contacting us and sorry for the late response.

    Please give us your site admin account. We will help you check that issue soon.

    Thanks.

    5 years ago in reply to: Missing menu colour controls? #23730

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    We have checked and helped you fix the menu issue.

    For the product background color, we also fixed the background color config.

    Please check it again.

    Thanks.

    5 years ago in reply to: Some funcitonalities not working with Motor theme active #23729

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hello.

    Thank you for contacting us.

    Please give us your site URL, admin, and FTP account. We will help you check that issue soon.

    Thanks.

    5 years ago in reply to: Teachers page, email isn't clikable #23728

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    Sorry for the late response.

    We have changed the code to help you add the link to the teacher email.

    Please check it again.

    Thanks.

    5 years ago in reply to: Site is really slow #23718

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Yes, I think the issue from the Autoptimize plugin. I have disabled that plugin. Please check it again.

    As in the previous message, you can try to use the server cache to help you improve the site speed.

    Thanks.

    5 years ago in reply to: Character in the footer #23717

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Yes, the issue when I activated the Autoptimize plugin. I have checked and disabled some config at the Autoptimize plugin.

    Now it works fine.

    Thanks.

    5 years ago in reply to: Missing menu colour controls? #23716

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hello.

    Thank you for contacting us.

    Please give us your site URL, admin account. We need to access your site to check that issue.

    Thanks.

    5 years ago in reply to: Site is really slow #23710

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hello.

    We have installed the Autoptimize plugin to help you optimize your site and improve the speed, you also can you the server cache as Cloudflare.

    Please try it again.

    Thanks.

    5 years ago in reply to: Responsive menu #23707

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Yes, we have added the CSS to help you fix the responsive issue on the device width 1200px.

    Please check it again.

    Thanks.

     

    5 years ago in reply to: Theme Options don't save #23706

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    We have updated the last version on your site to fix the excerpt issue. With the theme options, it still works fine. We also change the primary color to blue as your logo.

    Please check it again.

    Thanks.

    5 years ago in reply to: There has been a critical error on this website. #23705

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hello.

    Thank you for contacting us and sorry for the late response.

    Please give us your site URL, admin, and FTP account. We will help you check that issue soon.

    Thanks.

    5 years, 1 month ago in reply to: Problem with excerpt #23688

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hello.

    Thank you for contacting us.

    We have checked and helped you fix all the issues.

    For the teacher progress bar, please add the color for the skill value, which will help show the skill progress bar.

    http://pp10police.pl/nauczyciele/magdalena-tylodziecka/

    We have set the default color is: #f05c5c

    Please check it again.

    Thanks.

    5 years, 1 month ago in reply to: Theme Options don't save #23687

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hello.

    Thank you for contacting us.

    Can you give us your site URL, admin account info? We need to access your site to check that issue first.

    Then we will let you know about the reason.

    Don't forget to check "Set as private reply" for your site info. That will help you protect that info.

    Thanks.

    5 years, 1 month ago in reply to: Slider width #23686

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    We have checked and helped you fix that issue.

    Please check it again.

    Thanks.

    5 years, 1 month ago in reply to: Slider width #23676

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hello.

    Thank you for contacting us.

    Please give us the admin login info. We will help you check your page config to fix that issue.

    Thanks.

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